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Help Galaxy S3 crashing when copying text to clipboard

Just realised that I can copy and paste in Google Drive documents.
Prior to this, could only copy and paste within Chrome webpages.

S3 Jelly Bean
 
Had to root my phone in the end (CWM) and delete the contents of the Clipboard folder which worked.

I have chrome too, which could C&P at some point as I remember doing it, but then I had OTA update and since then C&P stopped working.

Samsung should be shot for letting this happen.
 
Samsung should be shot!
For their pathetic tech team and their attitude for not treating this C&P issue seriously.
About one month since I reported this issue and this no answer from them!
 
roofninja said:
I did root my SCH-i535 and it was a whole lot easier than I thought it would be. Here is the link I used to root.
How to root the Verizon Galaxy S3 SCH-I535 without Odin

I did download "ES File Explorer".
Changed the settings to:
settings-->Root settings-->Root Explorer
settings-->Root settings-->Mount File System
settings-->Home Directory-->/
More-->refresh (you may need to exit app to see /)

goto /data/clipboard (delete everything in it.)

Reboot phone (you may not need to do this, but it doesn't hurt.)

Now I can copy and paste.
Click to expand...

So, with this method, did you not have to reboot into recovery and wipe cache first? You just deleted the contents of the clipboard folder?
 
Curse Samsung Mobile Everyday - Day 38. After 2 weeks of making my trip of Samsung Product Care, they finally gave me a call to pls reset my phone. Wait 2 weeks for this answer. Still in denial that this is not their problem!
 
just my 2 cents. same issue here. i'm 100% sure its got to do with Chrome browser. Everything was running smoothly... I just bought the phone a month back... no problems. Then few days back i dload Chrome n use the copy-paste function n the 3rd or 4th time i used it it just crashed n phone went black. had to reset. ever since then, im able to copy and when i long press to paste, i just get the 'Clipboard' box which is unclickable. :(
 
sagar4995 said:
just my 2 cents. same issue here. i'm 100% sure its got to do with Chrome browser. Everything was running smoothly... I just bought the phone a month back... no problems. Then few days back i dload Chrome n use the copy-paste function n the 3rd or 4th time i used it it just crashed n phone went black. had to reset. ever since then, im able to copy and when i long press to paste, i just get the 'Clipboard' box which is unclickable. :(
Click to expand...

I completely 100% agree with this post. I was using my SGSIII for a good 2-3 months using the phone's stock browser and then Swype updated and was buggy so people suggested trying Chrome as Swype seemed to work flawlessly with it. I figured well since my phone is an Android and Chrome was Google, I had no problem making the switch. Since making the switch, copy and paste issue has occurred twice and TWICE I've been forced to factory reset my device...
 
I had used Chrome for quite some before this problem arose for me. I actually wonder if it was caused by a third-party keyboard I recently installed (and then subsequently uninstalled). I seem to recall someone speculating a while back on this.
 
Jerethi said:
I had used Chrome for quite some before this problem arose for me. I actually wonder if it was caused by a third-party keyboard I recently installed (and then subsequently uninstalled). I seem to recall someone speculating a while back on this.
Click to expand...

What third party keyboards have you tried?
 
In case anyone else is tempted to try uninstalling Chrome and seeing if that helps, don't bother. I just tried. No change.
 
RyanLupin said:
What third party keyboards have you tried?
Click to expand...


I believe it was a keyboard modeled after the new keyboard in 4.2.

In any event, regardless of what apps may trigger this issue (Chrome or otherwise) the underlying issue seems to be that there is a root file or directory that should be write-protected but which clearly is not, and the solution is to get Samsung to recognize it and do something! Unfortunately, that's easier said that done, apparently.
 
I think if it was being caused by Chrome a lot more devices would have issues. I imagine that most users download Chrome before any other browser.

I also use a different keyboard. SwiftKey.
 
blue02 said:
I think if it was being caused by Chrome a lot more devices would have issues. I imagine that most users download Chrome before any other browser.

I also use a different keyboard. SwiftKey.
Click to expand...

Not EVERY user with Chrome would necessarily have the issue or know they have the issue, at least not right away. A huge number of low-level use people probably don't even cut or copy.

I also use SwiftKey. And ChompSMS. Both are buggy lately. But Chrome seems to be the universal one.
 
since my 'pba fail' and having my phone repaired ive had no issues of this clipboard problem (so far) and i have chrome installed
 
jamsterdm said:
since my 'pba fail' and having my phone repaired ive had no issues of this clipboard problem (so far) and i have chrome installed
Click to expand...

That could just be because it was factory reset, which is a temporary fix. After some time the problem may recur - please let us know! What is the PBA by the way?
 
hiddenmickey said:
That could just be because it was factory reset, which is a temporary fix. After some time the problem may recur - please let us know! What is the PBA by the way?
Click to expand...

apparently PBA stands for Power Board Assembly. From what CPW said ive basically been given a new motherboard, Same imei and all though so not a new phone.

Of course if the clipboard issue happens again i shall be back here although apparently samsung are working on a fix
 
Hi
I've got the problem which a lot of people seem to have with the S3, whenever I try to copy some text to paste elsewhere, the phone crashes and I'm returned to the home screen.

The solution suggested in most places seems to be to root the device, go into a folder somewhere and delete some data?

Seems a bit of a ridiculous solution to a simple problem? I'm still on ICS, will the JB update (whenever TMobile UK get round to releasing it) fix the problem?

Merci.
 
sad to report I'm on 4.1.1 and I still can't copy/paste.
had the problem before the update, and despite my best hopes, the update didn't solve it.
And I'm certainly not rooting my phone to fix it.
Samsung are certainly aware of the problem, it's high time they fixed it
 
Hi- I have SG3* with cut & paste problem that started today. I have chrome and other browsers, email, twitter, all of which have been fine w/ cut & paste for months. Pulse app updated today, but, from reading the thread, the browsers or any one app itself does not seem to be the issue. I'm also afraid to root it. Maybe we can nudge Samsung on twitter and/or facebook. Samsung US has a pretty active twitter (mostly about Notell!), so I tweeted them this (they have a facebook, but I don't have acct):

@SamsungMobileUS Hi-do u have a fix for the cut & paste bug for the SG3? I've bn 2 evy forum & Fac Reset DOES NOT WORK- it comes back help

*bought in US (Jul 2012) on Verizon- not rooted. Ver 4.0.4. m# sch-1535
 
@SamsungSupport - they said i should send my problem to them, not the other address (@SamsungMobileUS). I tweeted to the problem to the 2nd address, so I'll write again if I get a result. Thanks for all the info.
 
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