drwiremore
Lurker
This thread is focused on Samsung S4 SCH-I435ZKAVZW truncating a contact's notes (when edited) down to ~950 characters. WTHeck you say?
To my surprise, Verizon said they know nothing about it; Samsung didn't either. Both had modest interest. However, I contacted Google, and they were both interested and astonished that their vendor, Samsung, would deploy a product that, in fact, deletes/ignores the integrity of the very cloud that google syncs.
I have contacts with extensive notes. Thousands of characters. I can see these long notes, but they do seem to be oddly presented. What I didn't know, is that having edited one of those contact notes, that Samsung then "truncated" the existing notes (without warning or explanation) and then having been saved, syncs with the cloud and now truncates my google account. (Completing the destruction.)
Therefore, what should have been a good phone (have it 30 days now), destroys data without warning.
Verizon: doesn't care, not their problem, and offered (as if it was a defect) to replace the phone with the same one. (Now that would be helpful)
Samsung: astonished to even hear of such a problem, eats crow (but does nothing) when finding this is a pervasive experience in the S3, S4 and the Notebook. (Don't know if it is in the new S5.)
Let's ignore that this phone, brand new to me, is running 2012 V4.2.2 (oh my.) Although Samsung says they've given Verizon an update, and VZW has declined to deploy. (Phone destroys data; and isn't updated, WTH).
Need your help, what to do. Forget workaround, I need a new Android phone contact/dialer so that the phone can actually be used without destroying more data. Any thoughts.
DW
PS: In explaining this to a well intended Samsung support person: like putting a CD with 20 songs into the Samsung player, who then plays the first 5 songs, and erases the other 15.
Seriously, I'm embarrassed that this is an issue known since Oct 2013, and that I bought the phone not aware of this limitation.
PPS: Limitation? Actually, this is how they designed it. It deletes information without warning; not documented in the manual; not in the FAQ, and barely noted anywhere. This stinks big time. Spread the word, let
To my surprise, Verizon said they know nothing about it; Samsung didn't either. Both had modest interest. However, I contacted Google, and they were both interested and astonished that their vendor, Samsung, would deploy a product that, in fact, deletes/ignores the integrity of the very cloud that google syncs.
I have contacts with extensive notes. Thousands of characters. I can see these long notes, but they do seem to be oddly presented. What I didn't know, is that having edited one of those contact notes, that Samsung then "truncated" the existing notes (without warning or explanation) and then having been saved, syncs with the cloud and now truncates my google account. (Completing the destruction.)
Therefore, what should have been a good phone (have it 30 days now), destroys data without warning.
Verizon: doesn't care, not their problem, and offered (as if it was a defect) to replace the phone with the same one. (Now that would be helpful)
Samsung: astonished to even hear of such a problem, eats crow (but does nothing) when finding this is a pervasive experience in the S3, S4 and the Notebook. (Don't know if it is in the new S5.)
Let's ignore that this phone, brand new to me, is running 2012 V4.2.2 (oh my.) Although Samsung says they've given Verizon an update, and VZW has declined to deploy. (Phone destroys data; and isn't updated, WTH).
Need your help, what to do. Forget workaround, I need a new Android phone contact/dialer so that the phone can actually be used without destroying more data. Any thoughts.
DW
PS: In explaining this to a well intended Samsung support person: like putting a CD with 20 songs into the Samsung player, who then plays the first 5 songs, and erases the other 15.
Seriously, I'm embarrassed that this is an issue known since Oct 2013, and that I bought the phone not aware of this limitation.
PPS: Limitation? Actually, this is how they designed it. It deletes information without warning; not documented in the manual; not in the FAQ, and barely noted anywhere. This stinks big time. Spread the word, let
