Beards
Android Expert
No problem Guys and many thanks for your contribution.
The nurses now have another two votes to convert and take from my wallet.
-
After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.
Help Galaxy won't turn on
- Thread starter AmyM
- Start date
-
- Tags
- samsung galaxy tab
The nurses now have another two votes to convert and take from my wallet.
Beards
Android Expert
No problem... If you think it deserving enough please leave a vote of Thanks.
As my sig states, all thank you votes are converted into charitable donations.
P.S. Welcome to the forum.
I've just attempted to update my Galaxy Tab with the downloaded software from the website, but now the device went blank not being able to boot up totally. Can anyone tell me if this is a software or hardware issue with my tab as a result of unplugging it from my laptop when there was no response to the reboot after the completion of the first phrase of software update using the Odin-1.7.
Would be grateful to hear from anyone with an expertise advice and answer at my email
kimotoyol@hotmai.com
Would be grateful to hear from anyone with an expertise advice and answer at my email
kimotoyol@hotmai.com
Ainlicious83
Lurker
Hi,im newbie to SGT. I got this issue where my SGT get turned OFF and cant be ON. I've tried the method mentioned in this thread to press and hold a while the ON button simultaneously touch the screen. It works now. Thanks. But i have other issue where my SGT was rebooting pretty long time and it kinda vibrates loudly. I cant turn it ON of OFF or do anything so i just wait until the battery low and recharges it back? May i know why this rebooting happen out of nowhere? Thanks in advance.
Ainlicious83
Lurker
What you need to do is press and hold the power button whilst at the same time touching the screen (you may have to wait up to 30 seconds as it clears the system).
You will then notice the battery indicator pops up.
The Tablet will then reboot .
Everything goes back to normal.
credit to Mr Beard
Beards
Android Expert
When you say you can not turn it on do you get anything at all by pressing the power button?
Also, have you tried the 3 button Recovery method ~ With the phone powered off hold down Home, Volume Down & Power buttons.
You should then see a text based screen where you can perform certain items to try and wake the phone up.
Beards
Android Expert
I have just replied.... but you really should be asking this question in the Galaxy S forum.
Beards
Android Expert
Right this is what I want you to do.....When i start it, the logo comes and the just a black screen. I have tried the revocery method but still nothing happens. It just wont start
Make sure the phone has a good charge as you are going to have to leave the phone switched on for a long time...
First press and hold the power button until you get the Logo screen.
Now leave it... walk away and don't touch it.
Leave it like this... could take 20 minutes, could take 30 or could take over an hour but the thing to do is simply leave it alone.
If the power stays on then the phone is trying to recompile it's userface.
Come back and let me know how you get on... I don't monitor the Galaxy S forums these days.
Tano_Cariddi
Lurker
I tried all of your advice.... however, the screen is still black, nothing else appears in the screen. just bought at Best Buy 2 weeks ago, everything gonna well before it suddenly could not turn on today. pls help me....
I
I
Beards
Android Expert
I tried all of your advice.... however, the screen is still black, nothing else appears in the screen. just bought at Best Buy 2 weeks ago, everything gonna well before it suddenly could not turn on today. pls help me....
I
Do you get the soft keys lighting up at the bottom?
If so that would indicate you have power to the Tab.
Let us know if you have.
Beards,
I just bought a Galaxy Pad 32GB with android 3.1 and last nigth I recharged for the first time, besides when I unpacked it, this morning the pad was dead. I tried what you mentioned (holding the on button and touching the screen) but so far no results. I even tried plugged in and no results. I live outside US and down here people from Samsung don't have any info regarding the Galaxy Tab so I can't not contact them for support. Do you have any inputs how I can fixed it? Should I use the volume buttons?
I'd appreciate any inputs from you.
Best,
LH
I just bought a Galaxy Pad 32GB with android 3.1 and last nigth I recharged for the first time, besides when I unpacked it, this morning the pad was dead. I tried what you mentioned (holding the on button and touching the screen) but so far no results. I even tried plugged in and no results. I live outside US and down here people from Samsung don't have any info regarding the Galaxy Tab so I can't not contact them for support. Do you have any inputs how I can fixed it? Should I use the volume buttons?
I'd appreciate any inputs from you.
Best,
LH
Beards
Android Expert
The new Galaxy Tab's running on Android 3.1 are different beasts altogether.
Unfortunately I have very limited information on how to get one of these back to life.
As I asked a previous member is there no life whatsoever showing on the Tab.... i.e. no lights, no power showing at all?
Did the Tab work at all?
What I am trying to establish if it is a power related issue or hardware on the Tab.
As I asked a previous member is there no life whatsoever showing on the Tab.... i.e. no lights, no power showing at all?
Did the Tab work at all?
Not really, the Tab is dead.
What I am trying to establish if it is a power related issue or hardware on the Tab.
I think it is related to the OS. I contacted Smasun support and they asked me to press some buttons while disconnecting the power source, but didn't work....
They recommended to return it since the warranty is ok until 06-2012
Tano_Cariddi
Lurker
My problem is quite similar to that of LH1963 Beards, it is a new Samsung Galaxy Tab 10.1 32 GB just released in June.
nothing else happened when i tried all of the methods. it has only two buttons: power and volume so nothing is lighting up at the bottom of the tab.. Could you have any idea about it, Beards?
I bought it in the US but now i am outside the US so it is difficult to make a return if i have to do so. Who should i contact with to make a return? LH1963
nothing else happened when i tried all of the methods. it has only two buttons: power and volume so nothing is lighting up at the bottom of the tab.
. Could you have any idea about it, Beards?I bought it in the US but now i am outside the US so it is difficult to make a return if i have to do so. Who should i contact with to make a return? LH1963
Beards
Android Expert
Yes, the pressing of the buttons you mention are related to a similar procedure the original Tab has.
Normally this action is enough to wake the Tab.
However, if there is absolutely no life at all even after several button presses then it points to a hardware issue.
With a software issue you should be able to bypass it, even if it were only to generate lighting on the soft keys.
Sorry I couldn't assist you further.
Beards
Android Expert
My problem is quite similar to that of LH1963 Beards, it is a new Samsung Galaxy Tab 10.1 32 GB just released in June.
nothing else happened when i tried all of the methods. it has only two buttons: power and volume so nothing is lighting up at the bottom of the tab.
I bought it in the US but now i am outside the US so it is difficult to make a return if i have to do so. Who should i contact with to make a return? LH1963
I'm sorry but I don't have enough access knowledge on the new 10.1 Tabs.
I'm hoping to have it soon but that doesn't help you.
For returns if you can not return it to whom you purchased from you then need to contact the nearest Samsung Service Centre.
There are plenty around so finding one shouldn't be too difficult.
My problem is quite similar to that of LH1963 Beards, it is a new Samsung Galaxy Tab 10.1 32 GB just released in June.
nothing else happened when i tried all of the methods. it has only two buttons: power and volume so nothing is lighting up at the bottom of the tab.. Could you have any idea about it, Beards?
I bought it in the US but now i am outside the US so it is difficult to make a return if i have to do so. Who should i contact with to make a return? LH1963
I contacted 1-800-7267864 for support and they told me that I'll need to contact 817-2305230, in Fort Worth-TX, for further instructions to return the Tab. It's important to mention that sending an eletronic to US and abroad after repair is another issue. I'll contact them tomorrow and will see
nothing else happened when i tried all of the methods. it has only two buttons: power and volume so nothing is lighting up at the bottom of the tab.
. Could you have any idea about it, Beards?I bought it in the US but now i am outside the US so it is difficult to make a return if i have to do so. Who should i contact with to make a return? LH1963
I contacted 1-800-7267864 for support and they told me that I'll need to contact 817-2305230, in Fort Worth-TX, for further instructions to return the Tab. It's important to mention that sending an eletronic to US and abroad after repair is another issue. I'll contact them tomorrow and will see
Tano_Cariddi
Lurker
Thanks Beards and LH1963
I ll try to find some way out this problem...
by the way, pls let me know about what they will instruct you, LH1963. Maybe, it could help me too.
I ll try to find some way out this problem...
by the way, pls let me know about what they will instruct you, LH1963. Maybe, it could help me too.
pleasehelpme
Lurker
So, I woke up this morning. The first thing I did was open my phone to text my mom because she lives in a different state then I do. Then I notice my message wasn't sending, and then my phone was loading very slowly. So I turned my phone off, and then I was going to turn it back on, but when I turned it off, It wouldn't turn back on. I have been trying to turn it back on for the past few hours and nothing is working for me. I have tried to take the battery out, I have tried to plug it in to charge. I charged it all night last night though. Please help me. I dont know what to do anymore. Please reply back as fast as possible. Here is a link of the phone I have. A picture should come up. Please help me.):
http://myinternetcorner.com/wp-content/uploads/2010/11/ATT-Samsung-Captivate-Galaxy-S-Smartphone.jpg
http://myinternetcorner.com/wp-content/uploads/2010/11/ATT-Samsung-Captivate-Galaxy-S-Smartphone.jpg
Beards
Android Expert
What you need to do is go to Captivate section.
There you will find others with the same phone.