Help Gallery/camera issues

[DIANNEJ]

I've had my GS3 for over a month now with no issues. Except... yesterday I decided I was going to check out other features in the gallery and clicked on "albums" and switched from albums to location and then back to albums... when I clicked back into albums everything was gone. Downloads, Pictures, Camera Pictures - does anyone have any idea why or how I can get them back?

 

[mrhomiec]

try to Clear Data for your Gallery.

go to Settings > Application Manager > Gallery > Clear Data.

if that doesn't work, try to reboot your phone.

in my experience, the Gallery app is pretty bad with refreshing.

 

[DIANNEJ]

try to Clear Data for your Gallery.

go to Settings > Application Manager > Gallery > Clear Data.

if that doesn't work, try to reboot your phone.

in my experience, the Gallery app is pretty bad with refreshing.

I did both of those things... didn't work. frustrating!

 

[mrhomiec]

what happens when you connect your phone to your computer?

are you able to see all your pictures from browsing your phone?

 

[DIANNEJ]

what happens when you connect your phone to your computer?

are you able to see all your pictures from browsing your phone?

I did that too.. and the pictures I just took with my phone are not there. I'm stumped. Not sure why they disappeared. Reluctant to EVER click on anything in Gallery again without first backing up my phone.

 

[funkylogik]

Tbh i dont know. Havent tried what u did but i really doubt the pics have been lost. The phone would have warned you.
Hopefully youll get a good reply :thumbup:
was your camera set to save pics to the phone or external Sd Card btw?
Ps. Try a gallery app from the Play Store. i recommend QuickPic, and see if it shows your pics

 

[Kamau]

Word of advice, though after-the-fact. Before you go start exploring into the unknown, do a backup. Actually, a couple times a week, I back up everything to my pc.
As for the picture loss, were you in the picture app itself, or were you in settings? I know there's a action in there someplace that says it'll clean up space. It will, by deleting your pics and music.
Also, is there a possibility that you selected multiples, then hit the delete button by mistake? Are you also sure you didn't accidently move them to another file/folder? Check every file & folder you have, no matter how small or unlikely it is that they may be in it.

 

[funkylogik]

Whats that setting to clean up space mate?

 

[Kamau]

Whats that setting to clean up space mate?

I'll have to find it again.
I only did it once on a different phone (HTC EVO V 4g). The title said it would clear up space, and I think it misread my photos and music as something else, because it deleted them. Good thing I had it all on my pc.
I'll look and see where it is.