Help Gallery won't open pics

[ukrkoz]

Biggest frustration on wife's phone.
It's 3rd exchange due to audio issues. This one was said to be a new out the box they happened to have on the shelf.
Previous one, she could open all of her photos from Gallery app.
This one - not so. I spent quite some time trying to route Gallery to pics, I can't. Had to download a file managing app to at least even get to them on external sd card, but it's too complicated for her.

So my Q is - how do I set Gallery to display external sd card pics?

Or, if this thing for some dumm reason can't, what is a decent photo app that she can use, SIMPLE, to view her pics, plenty she has.

Thank you.

 

[funkylogik]

I cant remember what the stock gallery app is like tbh but you could try the Quickpic app https://play.google.com/store/apps/details?id=com.alensw.PicFolder
And in its setting you can select which folders you want it to 'see"