Help Gio wifi issues

[BigLeagueChew]

I'm having a weird wifi problem with my phone and router. Right now I can connect to wifi only when a password is NOT set, however when I re-enable the password on my 2wire gateway modem , my phone gives the message "obtaining ip address" and I am unable to connect. Any help I can get would be great, I've been trying to troubleshoot for many days now.

 

[BigLeagueChew]

Just to update, I have fixed my problem but I'm not exactly sure what step fixed it.

It seems that this wifi issue isn't just with the gio itself but rather with Android phones. I have learned that resetting my router by using a pen or paper clip, holding the reset button for 10 seconds really helped.

After the reset of the router, I was able to then connect via wifi password, however there was a conflict with my phone and the computer being assigned the same ip address. I have since been able to assign my phone another ip address and it's working so far.

Again this appears to be a android issue and not strictly the Gio itself.