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Help Gmail not sending/syncing right. Sitting in outbox...

inssane

inssane

Android Expert
Just today I have three emails that just sit in the "outbox" in "sending" mode and do nothing.
I also notice that I will read all of my emails and then the "unread" number still shows, ie. 4 - and I will wait a while, and log onto gmail.com on my notebook, and the ones that I just read are sitting in there unread or undeleted.
What gives?
I am mostly concerned with them sitting in the outbox. Its been running flawlessly, and yes IMAP.
 
i have the same problem. delete the messages in outbox and manually "refresh" and you're back on track. pain in the ass. happens especially when i send pictures or large files
 
dew912 said:
i have the same problem. delete the messages in outbox and manually "refresh" and you're back on track. pain in the ass. happens especially when i send pictures or large files
Click to expand...

The messages in the outbox do not go out though.
I have refreshed whenever I could and nothing.
Deleted, resent, cleared cache, refreshed, in every order.
 
Happened to me a few days ago... try this:
(First make sure you have the "sync" on under Settings, Accounts and Sync)

Menu Button - Settings
Applications
Manage Applications
Menu Button - Filter - All
GMail
Clear data, and Clear Cache
Back Button
Gmail Storage
Clear Data
Home - reopen GMail, give it a second to re-sync
 
When it happened to me, I thought that I tried everything, (including reboots) till I saw similar steps to the above posted at droidmod. It worked instantly. Now I know to clear them out once in a while. Good to know those caches are there. Clearing the cache for Voice Search also worked when I was getting a "Can't connect" message when using the voice to text microphone.
 
I wish I knew for sure - it randomly started working last night.
I did the clear for good measure.
Thanks all
 
kbayer said:
Happened to me a few days ago... try this:
(First make sure you have the "sync" on under Settings, Accounts and Sync)

Menu Button - Settings
Applications
Manage Applications
Menu Button - Filter - All
GMail
Clear data, and Clear Cache
Back Button
Gmail Storage
Clear Data
Home - reopen GMail, give it a second to re-sync
Click to expand...
DO NOT FOLLOW THIS ADVICE. This deleted all my messages in my outbox! I was forwarding a bunch of pictures and now they're all gone.
 
lbodine said:
DO NOT FOLLOW THIS ADVICE. This deleted all my messages in my outbox! I was forwarding a bunch of pictures and now they're all gone.
Click to expand...

This advice works, but you don't do it if you want to hang on to what is pending. Ya do it to fix a problem.
 
Here's what I've found so far... If you're running a task killer (I'm using Astro's Process Killer), it's ending some process that's causing the GMail app to not refresh/sync. What I have to do is this. If I kill tasks, I make sure I go back and open up GMail again. Once I've opened up GMail, everything is fine again. But yeah, it seems to be a jiving issue with task killers?
 
The problem seemed to resolve itself somehow.
It may come back, who knows.

The clearing of data and resyncing seems to work as well as ensuring you are not logged in on a computer for good measure.
I don't run a TK
 
kbayer said:
Happened to me a few days ago... try this:
(First make sure you have the "sync" on under Settings, Accounts and Sync)

Menu Button - Settings
Applications
Manage Applications
Menu Button - Filter - All
GMail
Clear data, and Clear Cache
Back Button
Gmail Storage
Clear Data
Home - reopen GMail, give it a second to re-sync
Click to expand...

I've had this issue several times and it always seems to be when sending a picture as a gmail attachment. The steps above do work and its what I have to do each time. Yes you loose what was in the outbox but I have found no other way to get syncing to work again.
 
This is the fix which I came with up on my Android to work around this bug:

1. Open Label Outbox

2. Select original offending message.

3. Scroll down to end of message and select Reply and then Save draft.

4. Close Outbox and open label Drafts.

5. Open email and there is your unsent message which can now be sent, copied or discarded!
 
I hate it when someone opens an old ass thread as much as the next guy, but I'm not apologizing to anyone other than the people who have already replied who might end up getting an email notifications of my reply.

This thread comes up near the top of the search results when googling 'android gmail not sending'. Having this problem sucks, especially when you just spent 45mins typing a lengthy email on your phone. I wasn't about to retype it so didn't clear data on the gmail app. I tried everything else suggested though.

What finally worked for me was to uninstall updates for the gmail app, then resync. In between those 2 steps, I switched between 3g and guest wifi since my 3g coverage is so crappy at work. Not sure if the wifi change did anything but doesn't seem like it would.

This is a very frustrating issue for a lot of people so hopefully throwing 1 more thing to try onto the table will benefit someone else.


thanks,
will
 
Well I just got stuck sending an image via Gmail mobile. Now I remember I had this problem last year on my old HTC Hero, and I could clear the Gmail storage to get unstuck. But today this was on my new Galaxy S2 with gallons of new gigabytes at my disposal. Surely this isn't still a problem one year later I thought to myself.
 
This issue is way to common. Google REALLY needs to address it.
Clearing data works for me ... pain in the ass, but it works.
 
Go to gmail
Menu
Settings
Outgoing Server
Un-check Require Sign-in
Next
Outgoing server
Check Require Sign-in
Re-Enter Username
Re-Enter Password
Next

Mail sent/nothing lost.
 
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