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Help Google doesnt recognize my phone
- Thread starter AdiA
- Start date
Have you checked My Devices in your Google Account > Security?
I have an "unknown" listed on my Google Account. Which was actually a Bluestacks session running on a Mac, last used in March 2018. As long as they're Signed out, it's OK I think.
I have an "unknown" listed on my Google Account. Which was actually a Bluestacks session running on a Mac, last used in March 2018. As long as they're Signed out, it's OK I think.
AdiA
Member
OK thanks. I have but it won't let me do anything about them. I've changed my password several times, still it thinks I'm using one of 2 old phones.
Stephanie Sy
Newbie
Try swapping the USB port the cable is plugged into. Sounds crazy but after 20 minutes of debugging this worked for me.
that sounds expensive to do. why would you swap usb ports? and how does that work with google not recognizing the op's phone?
I would guess they meant plugging it into a different port on a computer rather than replacing the port on the phone.
Which is a possible fix if a PC won't recognise it, but that's not the problem here.
Which is a possible fix if a PC won't recognise it, but that's not the problem here.
Do the Sign out for it, if you haven't already done so. If you've already changed your passwords, also enable two factor authentication(2FA) login to Google, like using the Google Authenticator app or SMS verification. Then any devices won't be able to login automatically, and will need a 2FA code.