Help Google Play is asking for background data

[Android Question]

Google Play is asking to turn on background data

 

[Brian706]

Google Play requires background data to be enabled. To enable background data follow the steps here: https://support.google.com/googleplay/answer/1663315?hl=en

 

[rrkaiser]

On Nexus 6P, Android 6.0.1

Doesn't work for me. I followed the procedure and Play Store still says "Background Data Disabled"

I'm trying to install "Amazon Alexa"

 

[Brian706]

Hmm, I'm not sure what the deal is with background data but for the time being, you should be able to get the app here: http://www.amazon.com/Amazon-com-Amazon-Alexa/dp/B00P03D4D2

 

[rrkaiser]

Thanks, appreciated. That worked and the app works.
(Though it did mean installing the Amazon app store which I had not previously done.)

For the moment, it continues to look like I can't install any app from Google Play.

 

[rrkaiser]

Well... if no idea what the problem is, use the universal fix... re-boot.
I powered the phone down and up and... Google Play is happy again.
There were a ton of app updates queued...

 

[Brian706]

Ha, wow. I almost suggested restarting but it just seemed like such a blah answer to give. Glad it's working for you again! Thanks for updating us on the situation!!