Help Google Play Store Issue

[bobheath]

Hi,

I have a Galaxy Note on the 3 network in the UK. My work colleague has one on O2. He has a couple of apps that I would benefit from such as the Samsung TV Remote. However when I try to download them to mine it says my device is incompatible. They have the same firmware but mine comes up as a 3 Samsung GT-N7000 on the device list whereas his is just Samsung GT-N7000. Anyone else have this issue?

 

[PiscesCloud]

I too am on the Three network and when I tried to download the Samsung TV Remote app I got exactly the same 'incompatible' message. I wonder whether it depends on the OS version; my Note has the ICS.

 

[R4nd0mJ0k3r]

Sounds like you guys have operator specific phones.

Unfortunately these can often cause incompatibility issues such as this... don't think there's much you can do to fix it. It's good practise to always ensure you get an unlocked, international version of a smartphone, as this will always be the 'purest' version of the phone (with no operator specific 'bloat-ware' or drawbacks).

I live in the UK and never buy phones directly from operators. I use phones4u who not only pay me (in CASH!) to take out a contract with them, they will often offer me a contract with money off (e.g.

 

[PiscesCloud]

Hi R4nd0mJ0k3r

I hope we are not drifting too far off topic for this thread but I agree completely with your sentiments regarding not buyng operator specific phones. Since I do not make many voice calls I bought a SIM free handset and use a PAYG SIM from Three. They give 150MB for every voice top up I make (