Google Play Store Problem

[MartyDC]

My problem is weird. I've had my ASUS tablet for many months. Never had any issue with using the Play Store app. All of sudden, it wouldn't let me load an update on a game I've been playing for years. Turns out, I can't download ANYTHING. App opens just fine but anything I pick goes into "pending" mode and stays there.
I've disabled it and enabled. Makes no difference. I'm out of ideas.

 

[ocnbrze]

what asus tablet do you have? how much space do you have? do you have an sd card?

 

[MartyDC]

what asus tablet do you have? how much space do you have? do you have an sd card?

It's a ZenPad Z10, model P00I. It uses a Qualcomm Snapdragon 650 CPU with 6 cores. It's got 3.6 GB of System storage and 23 GB of internal storage, 10GB of which is free. It also has a 15GB SD card with nothing on it.

The PlayStore app went from "no problem" to "not working". The frustrating thing is that unlike regular apps, you can't uninstall the PlayStore. In any case it's not like it won't open. Everything works fine until you try to download something. Then you go into "pending" mode and never get out.

 

[Dannydet]

Make sure you're not running a VPN or ad blocker on the device.
Try rebooting your router.

Asus Zenpad Z10 ZT500KL - Full tablet specifications

m.gsmarena.com

Your device is old, update your play store app

 

[MartyDC]

Make sure you're not running a VPN or ad blocker on the device.
Try rebooting your router.

Asus Zenpad Z10 ZT500KL - Full tablet specifications

m.gsmarena.com

Your device is old, update your play store app

PlayStore works fine on my OLDER ZenPad 10 Z301M!

 

[MartyDC]

PlayStore works fine on my OLDER ZenPad 10 Z301M!

Turns out the older Z301 has version 35.1 of PlayStore, while the newer ZT500 has version 33.0.
I have no idea how to "update" the play store app.

 

[MartyDC]

Turns out the older Z301 has version 35.1 of PlayStore, while the newer ZT500 has version 33.0.
There is a "play store update" app but, just like every other app, it freezes at "pending"!

 

[Milo Williamson]

Turns out the older Z301 has version 35.1 of PlayStore, while the newer ZT500 has version 33.0.
I have no idea how to "update" the play store app.

Simple a child can figure it out, just pull down by the apps and see if it needs to udpate, if not by pressing a download link..erm what?
I feel so sleepy..

 

[MartyDC]

Looks like I'll have to answer my own question. The ONLY way to solve my problem with the Play Store was to do a "factory reset" on the device.