colorado_okie
Lurker
On a whim, I went to the Samsung website and chatted with their tech support people about the GPS issue and poor battery life.
He told me Samsung is aware of the GPS issue and they are working on a software update for it. They do not believe it is hardware related. Something we all knew already.
As for the battery issue, I don't know if I'm upset over this yet or not. He had me backup my calender and contacts, then do a hard factory reset on the phone. I asked why this was necessary and he told me it would restore it factory default (duh!). He then told me to charge my phone for 5-6 hours. Apparently, this is the method they are directing people if you contact them for battery problems.
I'll post up if the factory reset works.
Slightly perturbed...
- Randy
He told me Samsung is aware of the GPS issue and they are working on a software update for it. They do not believe it is hardware related. Something we all knew already.
As for the battery issue, I don't know if I'm upset over this yet or not. He had me backup my calender and contacts, then do a hard factory reset on the phone. I asked why this was necessary and he told me it would restore it factory default (duh!). He then told me to charge my phone for 5-6 hours. Apparently, this is the method they are directing people if you contact them for battery problems.
I'll post up if the factory reset works.
Slightly perturbed...
- Randy