I am new to the android/smartphone world , and so far am disappointed. I have a Samsung Intercept with Virgin Mobile ( maybe part of the problem ) I am now on my second phone in my first 3 weeks of service for the following problems : Screen freeze , voice dialing goes into a screech mode when accessed , and GPS speaks sometimes , sometimes not. I am already experiencing the voice dial issue on the replacement phone , and haven't tried the other things to see if they are working correctly or not. My question is this - is the problem with the carrier , or the phone ? I have seen some of the same issues w/this phone on other forums. Lastly , it is annoying/dangerous that I cannot directly dial from my bluetooth with this phone. I have heard that this is an android issue , and not a phone issue. Thanks in advance , Dan