Root [GSM] evo3d ruu mode issue

[mofanofa]

i have an issue since 3 weeks and no one did solve it please help me

my phone boot onto a htc logo screen with 4 exclamation marks

when i tried to flash with ruu it stuck at 27% at updating system stage

when i unglug the usb the white screen come with hboot 1.49.0018 unlocked s-0ff anf ruu boot mode only

any help please to get my phone back to work

 

[DonB]

Before I move this I assume you are on Virgin Mobile ??

 

[mofanofa]

what do you mean by virgin mobile

i have evo 3d from middle east

 

[DonB]

what do you mean by virgin mobile

i have evo 3d from middle east

OK, so you have a GSM version of the EVO 3D, I will move this to the rooted section and I will try to get Scotty to check this thread out.

 

[mofanofa]

Ok thank you dear

hope i hear very soon cz i took it to a repair center and they didn't know to repair the issue

 

[DonB]

Ok thank you dear

hope i hear very soon cz i took it to a repair center and they didn't know to repair the issue

Sounds like a Recovery issue, but in the meantime, if you can explain more into detail what you have done to date, and what recovery you are using, so when he gets here he has a head start.

 

[scotty85]

you defiantely are stuck in ruu mode. you can try extracting the ruu,and flashing it from hboot in this manner:

the .exe utilities can be finicky,so if you have trouble getting it to run, you can extract "rom.zip" in the following manner:
-start the utility
-check the "i understand" box to move on to the next screen
-hide the utility temporarily out of site
-search your C drive for "rom.zip". you will find it in a temporary location(it will be in a different spot each time you run the utility)
-open the folder location,and transfer rom.zip to a safe location on your PC.
-unhide and cancel the utility,youre done with it.
-rom.zip can be renamed to PxxxIMG and flashed in hboot,from a FAT32 sd card

or you can try exiting ruu mode in this manner(assuming you dont allready have adb/fastboot set up on your pc):

first download and install these drivers: revolutionary drivers (mirror)

then,download this small file:
mini-adb.zip

-unzip it,and place the unzipped folder onto the root of your C drive(not inside a folder)

-open a cmd window(with win 7,click start bubble,type "command" or "cmd" in hte search box)

-now change to your mini-adb directory(assuming you didnt chagne the name). type in the black cmd window that opened on your PC:
cd c:\mini-adb

-pull the battery in your phone for a few seconds. hold volume down,then power. hold them both until you see the white/colored writing hboot screen

-select "fastboot" from the hboot menu with the vol rocker/power button

-in your cmd window type:
fastboot devices

it should output your phones serial number. if so youre good to go. if not,youre apparently having a driver issue. i usually recomend these drivers from Revolutionary: modified htc drivers download and install the drivers(you should just have to run that file). afterwards,unplug your phone,plug it back in. make sure its in fastboot. as soon as you get a result from "fastboot devices" your ready to procede to the next step.

-in your cmd window,type(or copy/paste,is much easier):
fastboot reboot-bootloader

hopefully that will get you out of ruu mode. im assuming the phone wont boot,but if it does,great.

if it doesnt boot,are you rooted? are you s on,or s off?

 

[mofanofa]

ok thanks

first my phone was giving a white screen with htc logo and reboot itself

i tried to flash with ruu this one

RUU_SHOOTER_U_ICS_35_S_HTC_ARA_3.28.415.2_Radio_11.77.3504.00U_11.25.3504.06_M_release_264795_signed

it stuck during flashing at 27% at the update system stage

after removing battery and power .. the screen with black and htc logo and 4 triangles came

i tried to flash again but no result also stuck at 27 %

when i unpllug the usb cable the bootloader screen come with:

locked and S-On and hboot 1.53.0007 and ruu mode

but cannot do anything and directly when plug the usb again the black screen come


i tried to unlock it and relock and get it now

unlocked hboot 1.53.0007 and S-off

but still the same issue a black htc logo screen and 4 triangles and when flashing any ruu it stucks at 27%

any help?

Dear scotty

when i power on the phone directly the black screen come and i cannot get the white bootloader screen

only when i unplug the usb from computer it come and when plug again the black screen come again so the second method is impossible

regarding the first one

how can i flash from sd card?

 

[scotty85]

do what i suggeseted above. the fastboot commands work in ruu mode,and

fastboot reboot-bootloader should get you back to normal fastboot.

we can deal with the phone not booting after youre out of ruu mode.

 

[mofanofa]

pull the battery in your phone for a few seconds. hold volume down,then power. hold them both until you see the white/colored writing hboot screen

dear scotty this step is impossible.. i power one with vol down and the black screen come and not the white one

 

[scotty85]

dear scotty this step is impossible.. i power one with vol down and the black screen come and not the white one

That's fine. Just continue on,the commands should work in the black screen

 

[mofanofa]

check pic that come when i unplug the usb

Spoiler

Quote:
pull the battery in your phone for a few seconds. hold volume down,then power. hold them both until you see the white/colored writing hboot screen
dear scotty this step is impossible.. i power one with vol down and the black screen come and not the white one

the phone rebooted after fastboot reboot-bootloader but black screen come again

Spoiler

Spoiler

as you can see the boot mode is ruu how can i change it to fastboot

 

[scotty85]

Can you copy me the results of this command?

fastboot oem ?

 

[mofanofa]

Can you copy me the results of this command?

fastboot oem ?

c:\mini-adb>fastboot oem
finished. total time: 1368363637.705s

 

[scotty85]

The "?" Is part of the command

fastboot oem ?

 

[mofanofa]

The "?" Is part of the command

fastboot oem ?

oh sorry

Spoiler

c:\mini-adb>fastboot oem?
usage: fastboot [ <option> ] <command>
commands:
update <filename> reflash device from update.zip
flashall flash boot + recovery + system
flash <partition> [ <filename> ] write a file to a flash partition
erase <partition> erase a flash partition
getvar <variable> display a bootloader variable
boot <kernel> [ <ramdisk> ] download and boot kernel
flash:raw boot <kernel> [ <ramdisk> ] create bootimage and flash it
devices list all connected devices
reboot reboot device normally
reboot-bootloader reboot device into bootloader
options:
-w erase userdata and cache
-s <serial number> specify device serial number
-p <product> specify product name
-c <cmdline> override kernel commandline
-i <vendor id> specify a custom USB vendor id
-b <base_addr> specify a custom kernel base address
-n <page size> specify the nand page size. default:
2048

you mean this?

Spoiler

c:\mini-adb>fastboot oem ?
... INFOcommand list
INFOget_identifier_token
INFOcheckSbl1
INFOcheckHWSecurity
INFOkeytest
INFOheap
INFOboot
INFOreset
INFOpowerdown
INFOrebootRUU
INFOheap_test
INFOgotohboot
INFOrtask
INFOtask
INFOenableqxdm
INFOgencheckpt
INFOreadpid
INFOwritepid
INFOreadcid
INFOwritecid
INFOreadimei
INFOwriteimei
INFOreadsecureflag
INFOwritesecureflag
INFOlock
INFOlist_partition_emmc
INFOload_emmc
INFOcheck_emmc
INFOcheck_emmc_mid
INFOread_mmc
INFOload_modem_emmc
INFOget_wp_info_emmc
INFOsend_wp_info_emmc
INFOget_ext_csd_emmc
INFOget_sector_info_emmc
OKAY [ 0.047s]
finished. total time: 0.047s

 

[scotty85]

a space between oem and ?...

fastboot oem ?

i finally stopped being lazy and just plugged in my phone.

c:\miniadb_m7>[COLOR="Red"]fastboot oem ?[/COLOR]
...
(bootloader) command list
(bootloader) get_identifier_token
(bootloader) checkSbl1
(bootloader) checkHWSecurity
(bootloader) keytest
(bootloader) heap
(bootloader) boot
(bootloader) reset
(bootloader) powerdown
(bootloader) rebootRUU
(bootloader) heap_test
(bootloader) gotohboot
(bootloader) rtask
(bootloader) task
(bootloader) enableqxdm
(bootloader) gencheckpt
(bootloader) readpid
(bootloader) writepid
(bootloader) readcid
(bootloader) writecid
(bootloader) readimei
(bootloader) writeimei
(bootloader) readsecureflag
(bootloader) writesecureflag
(bootloader) lock
(bootloader) list_partition_emmc
(bootloader) load_emmc
(bootloader) check_emmc
(bootloader) check_emmc_mid
(bootloader) read_mmc
(bootloader) load_modem_emmc
(bootloader) get_wp_info_emmc
(bootloader) send_wp_info_emmc
(bootloader) get_ext_csd_emmc
(bootloader) get_sector_info_emmc
OKAY [  0.043s]
finished. total time: 0.046s

c:\miniadb_m7>

unfortunately,the command we want isnt there. some bootloaders have a command similar to "oem reset ruuflag"

looks like we are going to have to flsah something successfully to get out of ruu mode.

extract rom.zip from your ruu as i described here:

the .exe utilities can be finicky,so if you have trouble getting it to run, you can extract "rom.zip" in the following manner:
-start the utility
-check the "i understand" box to move on to the next screen
-hide the utility temporarily out of site
-search your C drive for "rom.zip". you will find it in a temporary location(it will be in a different spot each time you run the utility)
-open the folder location,and transfer rom.zip to a safe location on your PC.
-unhide and cancel the utility,youre done with it.
-rom.zip can be renamed to PxxxIMG and flashed in hboot,from a FAT32 sd card

if your utility is corrupt,or your having trouble finding rom.zip,you can download a zip version of the rogers ruu from here:
Shipped ROMs

rename it to "rom" to make it a little easier on you.(dont type in .zip if using windows to rename)

now,put "rom.zip" into your adb/fastboot folder

flash rom .zip with these commands:
fastboot devices

fastboot flash zip rom.zip

it will prolly stop after flashing hboot with a "hboot preupdate!please flush again immediately" message. dont worry,this is normal. just enter the above again:

fastboot flash zip rom.zip

when its finished,you can

fastboot reboot-bootloader

fastboot reboot

just make sure you do not interupt the phone while its flsahing in the cmd window(that could be very bad)

hopefully that will fix it for you.

 

[mofanofa]

Spoiler

a space between oem and ?...

fastboot oem ?

i finally stopped being lazy and just plugged in my phone.

c:\miniadb_m7>[COLOR=red]fastboot oem ?[/COLOR]
...
(bootloader) command list
(bootloader) get_identifier_token
(bootloader) checkSbl1
(bootloader) checkHWSecurity
(bootloader) keytest
(bootloader) heap
(bootloader) boot
(bootloader) reset
(bootloader) powerdown
(bootloader) rebootRUU
(bootloader) heap_test
(bootloader) gotohboot
(bootloader) rtask
(bootloader) task
(bootloader) enableqxdm
(bootloader) gencheckpt
(bootloader) readpid
(bootloader) writepid
(bootloader) readcid
(bootloader) writecid
(bootloader) readimei
(bootloader) writeimei
(bootloader) readsecureflag
(bootloader) writesecureflag
(bootloader) lock
(bootloader) list_partition_emmc
(bootloader) load_emmc
(bootloader) check_emmc
(bootloader) check_emmc_mid
(bootloader) read_mmc
(bootloader) load_modem_emmc
(bootloader) get_wp_info_emmc
(bootloader) send_wp_info_emmc
(bootloader) get_ext_csd_emmc
(bootloader) get_sector_info_emmc
OKAY [  0.043s]
finished. total time: 0.046s
 
c:\miniadb_m7>

unfortunately,the command we want isnt there. some bootloaders have a command similar to "oem reset ruuflag"

looks like we are going to have to flsah something successfully to get out of ruu mode.

extract rom.zip from your ruu as i described here:


if your utility is corrupt,or your having trouble finding rom.zip,you can download a zip version of the rogers ruu from here:
Shipped ROMs

rename it to "rom" to make it a little easier on you.(dont type in .zip if using windows to rename)

now,put "rom.zip" into your adb/fastboot folder

flash rom .zip with these commands:
fastboot devices

fastboot flash zip rom.zip

it will prolly stop after flashing hboot with a "hboot preupdate!please flush again immediately" message. dont worry,this is normal. just enter the above again:

fastboot flash zip rom.zip

when its finished,you can

fastboot reboot-bootloader

fastboot reboot

just make sure you do not interupt the phone while its flsahing in the cmd window(that could be very bad)

hopefully that will fix it for you.

thanks but stuck again at 27 % and stop... any other solution?

Spoiler

Spoiler

 

[scotty85]

unfortunately,hanging in any one partition is not a good sign. you may have bad memory blocks,or a failing emmc,or some other sort of hardware damage.

if we could get you out of ruu mode,me might be able to check the emmc,or try and flash a very small footprint rom in recovery.

close yuor cmd window,and open another. try and reboot ruu mode:

fastboot oem rebootRUU

and then lets try and flash a recovery instead of an ruu.

download ext 4 recovery: PG86IMG-recovery-ext4-10055-shooteru.zip

and try and flash it like you judt did the ruu

fastboot flash zip zipname.zip
(where zipname is the name you chose for the download)

if thats successful,when its finished

fastboot reboot-bootlaoder

fastboot reboot

then pull the battery after it hangs,boot to hboot,and select recovery. let us know if it works,and takes you to ext 4 recovery.

 

[mofanofa]

Spoiler

unfortunately,hanging in any one partition is not a good sign. you may have bad memory blocks,or a failing emmc,or some other sort of hardware damage.

if we could get you out of ruu mode,me might be able to check the emmc,or try and flash a very small footprint rom in recovery.

close yuor cmd window,and open another. try and reboot ruu mode:

fastboot oem rebootRUU

and then lets try and flash a recovery instead of an ruu.

download ext 4 recovery: PG86IMG-recovery-ext4-10055-shooteru.zip

and try and flash it like you judt did the ruu

fastboot flash zip zipname.zip
(where zipname is the name you chose for the download)

if thats successful,when its finished

fastboot reboot-bootlaoder

fastboot reboot

then pull the battery after it hangs,boot to hboot,and select recovery. let us know if it works,and takes you to ext 4 recovery.

woooooooooooooooooow after the reboot i got the white screen .. whats next can i flash the rom.zip now with fastboot mode?

Spoiler

 

[scotty85]

you can try... but im going to guess it will hang at the same place.

-make sure your sd card is FAT32. you may need a sd card reader for this.

-rename the rom.zip to PG86IMG. place on root of sd card.

-power on into hboot. phone should find and check the file,and prompt you to update. allow the update. if it finishes,push power to reboot when prompted.

how long are you giving the phone when it hangs? id prolly give it at least 20-30 min to make sure it wont start moving again.

 

[mofanofa]

Spoiler

you can try... but im going to guess it will hang at the same place.

-make sure your sd card is FAT32. you may need a sd card reader for this.

-rename the rom.zip to PG86IMG. place on root of sd card.

-power on into hboot. phone should find and check the file,and prompt you to update. allow the update. if it finishes,push power to reboot when prompted.

how long are you giving the phone when it hangs? id prolly give it at least 20-30 min to make sure it wont start moving again.

it check the file and blue line appears on the right

after finish it returns back to the hboot white screen

check the pic

Spoiler

Spoiler

 

[scotty85]

wich rom.zip are you trying? the one i linked from shipped roms,or the one you have extracted from your utility?

try the download,if you havent yet. maybe your utility was just corrupt.

 

[mofanofa]

wich rom.zip are you trying? the one i linked from shipped roms,or the one you have extracted from your utility?

try the download,if you havent yet. maybe your utility was just corrupt.

i am trying mine

ok i will download yours and try it will take some time

tx

 

[DonB]

Yep I was just going to say to try Scotty's file he posted.