Help GVoice Call Screening Dialpad Prob

[Busbar]

I can't answer incoming GVoice calls on my VZW GNex. When the call arrives, I swipe to answer. Since I have call screening GVoice announces the caller and says "press 1 to answer". So I activate the dialpad, but when I touch "1" (or any number for that matter), the display blanks and the touch tone is not sent. After trying this repeatedly the call times out to voicemail.

Apart from turning off call screening, how to I get the dialpad active on incoming calls? Is this a known GNex/ICS issue, or just my clumsiness?

 

[pdmt99]

I just started having the same problem a few days ago on my N1 with stock.

Went through all the settings again and can't find anything. Thoughts?

 

[Jay3]

Is it possible Google Voice changed this feature to not allow answering? I looked at the feature on my Settings page ( on the web dashboard for Google Voice) and it describes the toggle of this feature as "Announces caller and lets you listen as caller leaves a message." Maybe that's happening every time for you, and it's intended.

Or, how would I turn on this feature in order to test out your bug?

 

[trackzero]

...and WOW, what bad timing. I had a phone interview today, the interviewer tried to call me three times before I made it to one of my alternate lines.

ouch.

I'm going to turn off call screening for now, so that doesn't happen again.

 

[syntrix]

dialpad not working with IVR is a known issue.

Your tones aren't getting through, and it sucks.

I called VZW about the whole problem thing since no update since 12/15... they might try to get you to call Samsung or Google.

Well S/G have submitted from what I can almost gather.... VZW is the culprit. I did get a $200+ credit last night for nicely stating my problems and full price buying another phone just to make their service work.... excellent smithers!