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Help HAC (hearing aid control)

I would like to use the HAC function on my Inspire, but when I turn it on, and i speak into the phone, the person on the other end of the call cannot hear me at all. No sound whatsoever, however i can hear them just fine. If i turn HAC off then all is fine, but i cannot hear as well as I would like. Is there any way i can turn on HAC and have the person on the other end of the call still hear me. Or, does HAC just not work for some reason?

Thank you for any help
 
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