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Help having a unusual problem,,please help

M

mortbike

Lurker
i have searched and not found a thread about this issue. i have the nexus on verizon, when i enter my password for voicemail, it tells me " im sorry the password you entered in incorrect, after 3 tries it kicks you off. it make take up to 8 tries until it works, also when checking credit card balances it never works because the numbers i entered always seems to fail,,,now the kicker when entering a phone number , works fine, any thoughts?????
 
mortbike said:
i have searched and not found a thread about this issue. i have the nexus on verizon, when i enter my password for voicemail, it tells me " im sorry the password you entered in incorrect, after 3 tries it kicks you off. it make take up to 8 tries until it works, also when checking credit card balances it never works because the numbers i entered always seems to fail,,,now the kicker when entering a phone number , works fine, any thoughts?????
Click to expand...

For your voicemail, go to your vm settings and change the number to *86,,xxxx# where 'xxxx' is your password.

That will dial voicemail, pause an appropriate amout of time, and then enter your password and the pound sign. Easy peasy automated vm login.
 
mortbike said:
i have searched and not found a thread about this issue. i have the nexus on verizon, when i enter my password for voicemail, it tells me " im sorry the password you entered in incorrect, after 3 tries it kicks you off. it make take up to 8 tries until it works, also when checking credit card balances it never works because the numbers i entered always seems to fail,,,now the kicker when entering a phone number , works fine, any thoughts?????
Click to expand...

I get this issue every now and then and it seems like if I wait half an hour, the password goes through fine. Not sure if the root issue is a network thing or the DTMF tone settings on the phone. I'll try the automated method AJ suggests to see if it circumvents the problem in the future.
 
thanks for the responses!!!,,, and no hurricane630 you are not an ass for questioning if i have entered the correct number, valid question. this happens when the speakerphone is off, as far as programing the voicemail number, the issue is inputting v/m password as well as credit card numbers,on one try i noticed that when i push the number 1 it entered a 1 three times same with other numbers i push a number once { quickly } and it will act as though i pushed it three times,,,hope this helps with understanding the problem....
 
I had that problem as well. I did some reading and found it to be an error in the phone when the sound for the dial pad was on. Once I turned the dial pad sound off it seems to work fine.
 
dannyjslone,,,mega thanks problem solved, but it must be a glitch im going to head to verizon friday,again thanks!!!!!!!!!:D
 
I've been able to get to my voice mail in the past, then all of a sudden today I can't get thru. I will have to try turning the dial sound off.
 
Turning the sound off to the dial pad did not work for me:confused:. May have to call customer service. I'm able to get to voice mail from my home phone.
 
AJ McKay said:
For your voicemail, go to your vm settings and change the number to *86,,xxxx# where 'xxxx' is your password.

That will dial voicemail, pause an appropriate amout of time, and then enter your password and the pound sign. Easy peasy automated vm login.
Click to expand...

Thanks AJ McKay
This worked for me. Unfortunately anytime I call a number that requires me to use the keypad, I'm stuck :mad:
 
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