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Help Having alot of trouble with my HTC Desire 600

Twitchy75

Twitchy75

Lurker
It randomly stopped working. It would get stuck at the white launch screen that says "HTC" and would stay stuck for hours with no sign of changing. I've attempted opening the hardware settings and doing recovery, reboot, and even factory reset but nothing seems to work! If anyone can tell me how I can fix this, please comment.
 
Apart from reflashing the software completely I think you've done all you can do yourself. Repair is the only other option.

Reflashing is done using a ROM Update Utility (RUU). These will check the phone id to ensure it is the right software for the phone, so in order to find an RUU for you we'd need to know the software version, what country it was bought in and whether it was bought through a mobile carrier (who would usually have their own build of the software) and if so, which. You'd then need a Windows PC to run it.

When you say it just happened, have you ever modified the software (e.g. rooting the device), or made any changes (e.g. updates) before it happened? In those cases it is more likely to be software, i.e. user-fixable. If it was truly spontaneous then a hardware failure is more likely (especially if it has ever got wet), in which case repair or replacement will be your only options.
 
Hmm, it looks like we don't have an HTC Desire 600 forum for your device, Twitchy75...we have a 601 and 610 area and I'm (totally) guessing that it might be more appropriate to move this thread to the 601 area, but don't want to pull the trigger on that just yet without hearing from you guys.

Thoughts?
 
@Hadron;
Well I bought my phone in Libya but I doubt it matters since its mroe about where it was manufactored not where it was bought.. right? Not sure how I can find out the software version, and it wasn't bought through a mobile carrier. Any chance you could link me to a good site to download the RUU?

I haven't modified the software but I may have played around with some updates abit..? I was having this "Unfortunately, the process com.google.process.gapps has stopped.". It was a pop up that would appear atleas every minute. About 2 days before my phone stoped working I entered into Google Play Services (which I had found out was the source of this problem) and set it back to the factory default to try and fix it. That notification stpped appearing after I did that.

@scary alien;
I asked for a new section to be made in a different thread; http://androidforums.com/threads/why-is-there-no-htc-desire-600-section-in-the-forums.955411/ , I tried bumping the thread to remind them but eh. Anyways, I'd prefer if you left this post here until a Desire 600 section is made, because I'm more likely to get accurate answers here than there.
 
Actually it's not where it was made that matters (i.e. which of HTC's factories) but what market it was made for. Different regions or carriers have slightly different software builds, and the RUU will only install if the identifier of the phone (the "cidnum" or Customer ID number) matches the software it contains. That's why the country it was sold in is relevant. But not being carrier branded will make it more likely we can find something.

Will have a look as soon as time permits.
 
Well, like I said, it was sold in Libya. Not sure what is/where I can find the "cidnum" or Cust ID #. I'll provide as much info as I can, I just need to know where I can find it :/
 
The only way to find the cidnum is to put it into fastboot mode, install fastboot on a computer (we have a thread on adb and fastboot in the FAQs section at the bottom of the forum), connect the phone via USB and use the command "fastboot getvar all". But not branded and sold in Libya may be enough.

However, this is not a popular device with developers, and I've struggled to find any RUU for it. This thread had a link to one RUU that might work - I can't see from my phone browser whether it's an exe or a zip - usage instructions are different. But that's only a "might work", it's just that it is the only one I've found at all so far (found a few for the Chinese market variant, but they wouldn't install on your phone and as the radios will be different it wouldn't work if they did).
 
Sorry, I couldn't reply sooner. Do I need to do Fastboot using a program or can I just do the Fastboot by going into the Factory settings of the phone?
 
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