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Help Having trouble unlocking phone (have code)

so i know of two different ways to do this, one way is that the message will pop up saying enter the code (it does not). the other way is the setting>security>disable sim (i don't get that option either). this is a japanese phone through a company called soft bank, i am trying to unlock it to use it with DoCoMo. i would really appreciate this help, i have no other ideas of what i can do.

(its an inspire)
 
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