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Help Hearing Random Keypad Tones While Talking

Reposting from other forum:

Hi, y'all!

I joined this forum hoping to get a solution to a very annoying problem.

I'm with Verizon. I *had* an HTC Incredible that worked fine until a few months ago. I started hearing random key pad beeps while talking. They aren't the exact same as accidentally hitting a number on the keypad; the tones are "longer."

My friends nor I were touching our phones, so there was and is no accidental touching of the keypads. My display is black (inert) when this happens.

The tones are NOT notification tones, including email, text, minute or roaming.

At first I thought it was my friend's network because it started about the time that she got her first smart phone (with T-Mobile,) but then it happened with someone who is on Verizon's network.

It doesn't happen all the time, but sometimes it's quite frequent during a call and very annoying.

Once I determined that the person with whom I was speaking wasn't touching their keypad, I thought that my calls were being recorded or listened to. Is that possible?

I've talked to two people at Verizon. I was told it was probably my older Incredible or its battery. I was due for an upgrade, so I upgraded to the Rezound Friday. It started again two days after purchase. So, it wasn't the old device.

Could it be HTC? I had the Motorola Razr Maxx for three days before returning it and didn't hear the tones with that phone.

I spoke with someone at Verizon, who said she's worked for the company nine years and has never heard of this problem. Great.

Is there anyone on this forum who has an answer?!

If I should post this in another, more appropriate, forum please let me know.

Thx!

teamandroid10
in the southland
 
I have to apologize, because I don't have a solution to your problem, but I wanted to at least tell you that you're not alone. I'm also using the Incredible on Verizon and from time to time, I hear a keytone. It's pretty quick and the other party can't hear it, but it's definitely there.

My instinct tells me that it's something between Google Voice (which I am using) interacting either with the phone (HTC, I guess) or Verizon. Do you use Google Voice?

I'll report back here if I happen to find a solution.

EDIT: This Google Group looks related, but the proposed solution there didn't work for me -- http://productforums.google.com/d/msg/voice/q3D8hZ7va2E/AxKpUPtl6-gJ
 
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