hello

[jmcdougall]

i forgot my gmail password and email address and my phone is locked after messing up my password numerous times

 

[shinru2004]

Welcome to the forums jmcdougall, good to see so many new users! If you have forgotten your Gmail account name and password the only thing i can think would be to contact google. im sure they will work with you on retreiving your information. So long as you remember your security answers, if that doesnt pan out for you then enter recovery mode depending on your device and do a factory reset. then set up a new Gmail.

For more information/help with your situation i would check your device sub-forum Android Phones/|Android Tablets & Mids/

 

[DonB]

Welcome to Android Forums, look around and enjoy. :beerglass:

Be sure to check out the sections dedicated to your Android device( Android Phones - Android Forums ) and your Carrier ( Android Carriers - Android Forums ).

For Tablets check this section out, ( Android Tablets & MIDs - Android Forums )

Also if you want to be able to connect to the Forums from your Android device, be sure to check out the free Phandroid app in the Google Play Market. Cheers!!!!

 

[Rush]

i forgot my gmail password and email address and my phone is locked after messing up my password numerous times

Hello and welcome aboard. Hopefully the below will help.



If you are talking about a screen lock password, then after a fixed number of incorrect entries your device should prompt you for the password for the gmail account the phone is registered to. If that doesn't work, shut off the device, log into the gmail account on a website and change the password using Google's Password Recovery.

Once the new password is confirmed, turn on the device and try using the new password. The above does rely on you having either 3G or WIFI enabled on your device, and if it's not, the only other solution would be a full factory reset!

I hope this helps!