Help HELP! Boot loop!

[ckar]

Ugh...just when I was starting to be completely content with my Rezound and it's awesome extended battery, I am stuck in a boot loop! When I power on the phone it get's to the main screen, shows an x for cell service, then recycles itself through the start-up procedure. I have pulled the battery, to no avail. Pulled the SIM and battery, same. Is there a way to fix this? Thanks for any help.

 

[jbird720]

Scroll down in the topics. There's a recent post regarding it

 

[trophynuts]

With the sim card out, go to your dialer and type # *#*4636*#*#, then click on phone settings. Change it to AUTO LTE/CDMA. Then just back out of the menus...

i had to look this up for a friend the other day. that is from this link
http://androidforums.com/htc-rezound/474879-boot-loop-reset-no-service.html

 

[trophynuts]

here is the other link i was looking for:

http://androidforums.com/htc-rezound/464548-bootlooping-network-problem-fix-inside.html

 

[ckar]

As usual on this forum, thanks so much for the quick assist! I tried the procedure, but neglected to pull the sim when I did it. I just left the back off. Obviously, it didn't really work for me. So...I ended up calling Verizon technical support. We went through a few things, and ended up doing a factory reset via holding down the down volume rocker during reboot. I now have a fresh phone, but am wondering if it is worth now pulling the SIM and battery, reinstalling JUST the battery, and going through that process that you all suggest? Is it a switch that all Rezound owners should make? Thanks.

 

[trophynuts]

It's something that all ReZound owners should bookmark in case it happens. Doing a factory reset to me is the worst way to fix it because you lose all of your data.