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Help! Brand New ASUS Transformer not charging :(

Autumn22

Lurker
I just got my ASUS Transformer in the mail yesterday with the keyboard dock too. It didn't come with a manual or anything, literally just the charger, tablet, and dock so I didn't charge it for 8 hours before turning it on for the first time like it says to do in the other forums. ...But I hardly used it last night and then left it charging (attached to the keyboard dock) overnight. This morning when I turned it back on it only had 25% battery on the tablet and the dock was completely dead. It appeared not to be charging (says it's not charging and blinking orange light on keyboard dock plugged in or unplugged) no matter what I did. I tried:

Plugging into wall charger with keyboard dock attached
Plugging into wall charger without keyboard dock
Different outlets w/ and w/o keyboard dock
USB directly to computer
All of these options with tablet on and off

The thing is that when I plug a different USB charger into the wall adapter (ie. my phone charger) it works, when I plug the tablet USB cable into my computer the computer recognizes the tablet, and when I plug the USB for the tablet into the wall adapter for my phone (which I know works) it doesn't charge either. I'm just not really sure what else to try :( Could it be a problem with the tablet battery itself? What should I try before sending it back (because I really don't want to have to do that..)?

Thanks!
Autumn

Update: I plugged the tablet directly into my computer(without the mobile dock or the wall adapter, just USB tablet to computer) and it trickle charged up to 94%...but now the mobile keyboard dock has 0% battery and none of the apps on the tablet are recognizing any keystrokes or touchpad movement. It does recognize that the dock is attached but my typing isn't working and the touchpad doesn't either...I'm wondering if this is just a new problem or if the keyboard isn't working because it's completely dead?
 
Hello and welcome to the forums . I have a quick solution to your problem . I say just SEND THE PRODUCT BACK. Send it back cause u didn't get all the items and it doesn't work so u can see that they might have sent you a used device .
 
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