• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help HELP Getting Samsung Captivate to Mount...will not mount no matter what I do

TREVOR71

Lurker
Feb 2, 2011
6
0
Ok, I've had this phone for 2 months now. It's the 2.1 Eclair. It used to mount just fine, but now all it does is charge the phone when I attach the usb to the computer. I've eliminated the cord as the issue since my mom's captivate mounts just fine with it. I thought it was originally my computer, which is now Windows 7, but again my moms' captivate mounts just fine. It also won't mount to my other computer running XP. I've installed and uninstalled every samsung driver available but I still cant' get it mounted in either debugging mode or nondebugging mode. I also thought it might be a software issue since I had rooted the phone so I unrooted and did a hard reset. Still no mount! I want to get mounted, and not just by my wife! At this point I would be happy to simply load apps via the sd card but I can't seem to successfully edit the settings.db file, either. Any help with mounting the phone or simply being able to load nonmarket apps via the sd card would be much appreciated. Alternatively, here's a question to those much smarter than I. If I can't get the phone to mount via usb cable, how can you install a rom or nonmarket apps without attaching the usb cable? Thanks!!
 
I'm pretty sure the drivers just suck for it too. My phone mounts sometimes, and sometimes it doesn't. It's pretty temperamental.



I am certain I have driver problems...I get the "USB device not recognized" message every time I try to connect. I mount on the phone side fine, but the computer refuses to see it.

I have installed/uninstalled/reinstalled the Samsung drivers, I have deleted and reinstalled the Windows USB drivers. No help.

I have a WIN7/64 notebook with 2 USB ports, same result on both.
I have used multiple cables too, nothing works.

Any suggestions?
 
Upvote 0
I am certain I have driver problems...I get the "USB device not recognized" message every time I try to connect. I mount on the phone side fine, but the computer refuses to see it.

I have installed/uninstalled/reinstalled the Samsung drivers, I have deleted and reinstalled the Windows USB drivers. No help.

I have a WIN7/64 notebook with 2 USB ports, same result on both.
I have used multiple cables too, nothing works.

Any suggestions?


I believe that there are different drivers for Win7/64 than for 32 bit Windows. Are you sure you have the correct USB drivers for your OS? I use Vista 32, so I'm going from memory here.
 
Upvote 0
I actually went as far as installing a new operating system on my computer. I had Vista, which had problems, then I upgraded to Windows 7. I'm glad I upgraded, but even after installing all of the different drivers (including trying different compatibility options as an administrator), I still couldn't get my phone to sync. My other computer has Windows XP and it didn't work, either. Since I ruled out the cable as the problem, and my mom's Captivate did sync just fine with my new Windows 7 operating system, I knew it had to be the phone. I hard reset the phone multiple times, including formatting the internal sd card, without any help. That's when I decided it had to be a hardware issue with the phone and traded it in under warranty. My new Captivate synced immediately to my computer and has worked flawlessly every since, especially after installing a new rom.
 
Upvote 0
My Captivate would charge when I plugged it into the USB on my laptop (Windows XP, 32 bit) but Windows wouldn't recognize the phone. The phone knew it was plugged in, but Windows didn't.
After a couple hours messing with downloading different drivers and Kies, uninstalling and reinstalling, etc. I found this post. I had been using an off-the-shelf usb cable.
I found the cable that came with it and voila! It connects just fine now, shows up as a storage device...

thanks!
 
Upvote 0

BEST TECH IN 2023

We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.

Smartphones