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Help help please

Hi there, I've just brought a viewsonic view pad 7 and I'm having problems. Right when I put an 02 pay and go sim in it works as a phone but the internet will not work or show up with the 2 arrows. I've rang 02 and put in the settings and still nothing, if I put a contract 02 sim in then the internet will work, and I've put my wifes orange pay and go sim in and the internet will work, just dont understand why my 02 pay and go one wont work, can anyone help me on this please?.. thanks, Bry
 
I suspect only O2 can help. If you put the sim in another (smart)phone can you get fast web access?

Cheers
Ian
Northern Ireland
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