Help Help! Visual voice mail home page

[profwtd]

Help! Every time I turn on my LG phone, I get an ad to purchase visual voice mail. Does anyone know how to remove this??? Thanks.

 

[h4x0rj3ff]

Hi :hello: welcome to the forums! which lg phone do you have so we can point you in the right direction?

 

[Digital Controller]

I would suggest to maybe contact your carrier and see if they have anything to do with it.

Otherwise it could be a rogue app you downloaded posting that, if so, you might just have to go through the process of uninstalling apps to see which one it is.

 

[profwtd]

Hi :hello: welcome to the forums! which lg phone do you have so we can point you in the right direction?

I have an LG Lucid.

 

[profwtd]

I would suggest to maybe contact your carrier and see if they have anything to do with it.

Otherwise it could be a rogue app you downloaded posting that, if so, you might just have to go through the process of uninstalling apps to see which one it is.

I do think it's a provider problem (Verizon). My husband has the same phone and, ever since we updated our Droid software, it's been there.

 

[h4x0rj3ff]

I do think it's a provider problem (Verizon). My husband has the same phone and, ever since we updated our Droid software, it's been there.

does your husband have the LG Lucid also? or does he have a different phone?

 

[profwtd]

does your husband have the LG Lucid also? or does he have a different phone?

Same phone.

 

[h4x0rj3ff]

hmmm could be a problem with the phone. im gonna move you over to the LG Lucid forums and maybe someone has had the same problem over there.