Help Help with Google Play Store

[greyhaven]

OK, I've seen this issue all over the Internet and the fix does not work for me. What's going on is that after a while I can no longer download from the Play Store using my 4G network. When I get home and turn on wifi I can download to my hearts content. Mobile was working great for nearly a full 24 hour day until I tried to download something again through the play store. It's not just the play store, however, I can't even download from websites using any browser! No pics, no pdf, no text files, nothing. Not until I get to a place that has wifi will it finally download apps and pictures and such.

I have factory restored my note 4 running all the latest software on 6.0.1 and the latest firmware from Samsung because it just up and wouldn't let me download anything via my 4G. My phone was working awesomely until this afternoon. I was able to download normally from the play Store and pics from websites but this afternoon it wouldn't let me do anything. Now, it's not my 4G network because I use my phone as a hotspot for my iPad mini 4 and I'm able to download everything there just fine.

Can someone tell me what is going on with Android that this happens constantly? This isn't the first time. I've reset my phone once or twice before because of this issue and its aggravating me to no end. This will be the third time I factory reset my phone and I don't plan on doing it again.

 

[Slug]

If wifi works but mobile data doesn't then it's likely a DNS issue with your mobile network rather than an OS problem. Try simply restarting the phone.

 

[greyhaven]

I've done that. It's not my phone. As I said above, I use it as a hotspot for my iPad and I can download everything just fine. Not only that but I'm responding to you from the phone in question. If it was a DNS issue wouldn't it affect everything about 4G data, including the hotspot?