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Help Help with hard reset please!

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dann3y456

Lurker
Hello everyone :) my HTC Desire HD randomly crashed today, and when I tried to boot it back up, I get the boot menu.. The "volume up", "volume down" and "power" buttons use to navigate this menu are not working for some reason, although they worked fine before.. is there any other way I can perform a hard reset? All help is appreciated :D
 
dann3y456 said:
Hello everyone :) my HTC Desire HD randomly crashed today, and when I tried to boot it back up, I get the boot menu.. The "volume up", "volume down" and "power" buttons use to navigate this menu are not working for some reason, although they worked fine before.. is there any other way I can perform a hard reset? All help is appreciated :D
Click to expand...

Menu/settings/SD and phone storage/factory data reset.
By the way this is a hard reset not a soft.
This will reset the phone to an out of box state so you will lose any thing that is not backed up.
 
I don't think you understand my problem, I CANNOT USE THE VOLUME OR POWER BUTTONS, and the phone will not boot. Is there ANY other way to perform a hard reset..?
 
dann3y456 said:
I don't think you understand my problem, I CANNOT USE THE VOLUME OR POWER BUTTONS, and the phone will not boot. Is there ANY other way to perform a hard reset..?
Click to expand...

Sorry I didn't realise you couldn't use the buttons at all. I would start a ticket under warranty.:o
 
{LCD}Stelios said:
Menu/settings/SD and phone storage/factory data reset.
By the way this is a hard reset not a soft.
This will reset the phone to an out of box state so you will lose any thing that is not backed up.
Click to expand...

is that strictly true?
i tried that, my desire had had an update before i tried it, update was still there after i did that 2.2.1

i would like a way to reset it to as it was out of box, no updates!
:)
 
A factory reset only wipes out your data. It leaves you with a fresh install of whatever firmware you're running.

So if you actually want to go back to the original firmware you had, you'll need to reinstall it with the RUU for that firmware.
 
dann3y456 said:
I don't think you understand my problem, I CANNOT USE THE VOLUME OR POWER BUTTONS, and the phone will not boot. Is there ANY other way to perform a hard reset..?
Click to expand...

Did you manage to sort out this problem?? As I am having exactly the same problem!

Thanks
 
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