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Help with mail since latest update

K

KevinFincher

Lurker
My Note3 went thru a software update a couple of days ago.. My email that I have set up(comcast email) worked fine until the last update.. Everything seems to work fine except when I goto different folders, like TRASH, SENT, etc. It keeps refreshing and wont stop... Does anyone else have this problem and how do you fix it..
 
Quick question to help you fix your problem . what was the update and did you do a factory data reset to your device
 
i use the email app included with the Note 3 for Comcast Email as well but I haven't created any custom folders All I have are Inbox, Drafts, Outbox and Trash. They semm to be working okay. Are you just looking at the folders when they refresh? and how long is the refresh cycle? Is it like every 5 seconds or something?
 
I use the same email app. I dont have any custom folders... Just the ones like you have... But down on the bottom, second icon in is the little arrows refresh thingy.... Mine just keeps spinning and spinning(refreshing) never stops... I went to Verizon and of course they didnt know anything.. They basically told me to just use the Xfinity app, which I cannot stand.. Screenshot_2014-05-20-09-18-06.jpg
Look at the bottom of the pic.. second icon in from left, just keeps refreshing...
 
KevinFincher said:
My Note3 went thru a software update a couple of days ago.. My email that I have set up(comcast email) worked fine until the last update.. Everything seems to work fine except when I goto different folders, like TRASH, SENT, etc. It keeps refreshing and wont stop... Does anyone else have this problem and how do you fix it..
Click to expand...
Hello Kevin: Did you ever figure this out? I have exactly the problem you describe on my Note 3, Android 4.4.2.

TIA

Jeff
 
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