Help Help with my Ace 2 please

[Pencilkonig]

Model Number - SAMSUNG GT-18160
Firmware Version - 2.3.6
Baseband version -I18160XXLL2
Kernel version - 2.6.35.7-1218501
Build number - GINGERBREAD.XXLL2

Carrier - Orange Contract

Using phone in Austria (bought and registered in Austria. Phone with contract)

Had this phone for nearly a year. Already had one sim replacement as it corrupted. Its been playing up in many different ways of late, trouble with web etc. For the last 2 weeks calls keep dropping out. I use this phone for my business and its getting embarrassing. Any Ideas can anyone help please.

Thank you I am new to this and hope that I have done it ok.

 

[Frisco]

Model Number - SAMSUNG GT-18160
Firmware Version - 2.3.6
Baseband version -I18160XXLL2
Kernel version - 2.6.35.7-1218501
Build number - GINGERBREAD.XXLL2

Carrier - Orange Contract

Using phone in Austria (bought and registered in Austria. Phone with contract)

Had this phone for nearly a year. Already had one sim replacement as it corrupted. Its been playing up in many different ways of late, trouble with web etc. For the last 2 weeks calls keep dropping out. I use this phone for my business and its getting embarrassing. Any Ideas can anyone help please.

Thank you I am new to this and hope that I have done it ok.

Hello again, Pencilkonig.

I'm hoping that your device is not routinely corrupting SIM cards.. if so, it may be in need of repair or replacement (the device, not more SIM cards).

But first I'd check things a bit by doing a factory data reset (after a back up of important files/data/media etc).

Be careful upon restoring from backup, as sometimes the problem can come back to the device from a corrupted program or piece of media, etc that you've backed up and then imported back into the device.

If you're unwilling to do the FDR, go into the Application Manager and remove cache and data from just about all apps and widgets you're willing to reconfigure later, then restart the phone.. you could be loaded up to the point of taxing the system.