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Root help

H

henrytamayo

Well-Known Member
my phone is stuck in stock recovery and i factory resetted and it keeps going back to the recovery screen the phone has never been rooted what should i do?
 
I would pm one of the guys that made some of the custom ROMs bro..... they are very good at helping fix issues and save peoples devices.....if the phone was never rooted though and you tried flashing cm10 as your phone info says then that rightthere is a HUGE problem......and if you factory reset without your phone having any firmware to run that's why your phone is stuck in a boot loop.....it is continuously trying to load a system that isn't there......what I would do is get a hold of one of the developers and give them as much info as possible and go from there but for now leave the phone alone in an effort to conserve any battery you have left so IF there is a fix available you have enough juice to complete it. I am by no means a pro at thus stuff but I'm learning lol and as everyone else has tried to help me I try to pay it forward........also one more idea would be to go to ZTE.com or wherever it is for our phone and try to get the stock rom re flashed on to your phone but dude make sure that you stop running the phone because running a bootloop is just going to drain your battery and if your battery dies then you're screwed unless you can find a third-party way to charge itgood luck brother I really do hope that you fix your phone try to get ahold of one of the guys like I said the wicked good about helping people
 
its not my phone its my girlfriends on mine it was rooted and it had cm10 but i went to a local metropcs store and they said it was a common problem so now ima take it to a corporate store and see if i can get an exchange
 
Oh OK lol.....well if its never been rooted and you just factory reset and its stuck in a boot loop then there is no doubt that its a factory malfunction.......if they are giving you a hard time that's crazy I would go to the highest level.....that's bull. Seriously though good luck hopefully they help you one way PR the other.
 
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