Hi,
Im new to android phones and I just got the samsung galaxy s2 lte for christmas. I've taken videos and pictures which I want to put onto my computer and I'd also like to load music onto the device.
The phone didnt come with a CD or anything so I just plugged my device into my laptop and all that came up was 'found new hardware' and then it tells me to locate and install driver software. All that comes up in My Computer is 'removable disk'.
I used to have the Blackberry and iPhone so when I plugged it in, everything was ready to go so now Im a little confused as to what to do.
I clicked on the 'locate and install driver software' but I obviously dont have it. I went to the samsung website clicked on my phone and downloaded the software off of there which was called 'Kies'. Once downloaded, I plugged my phone into the computer and it just kept saying 'connecting', it never ended up connecting.
I then tried the connection troubleshooting and it didnt do anything.
Im not sure what else to do, I'd really like to use this device to its full capacity but Im having such a difficult time. If anyone can help me out I would be SO appreciative of your efforts.
If it makes a difference, Im from Ontario and with a Canadian provider. Im pretty good when it comes to technology but obviously not too too savvy. I have a PC not a mac. Hope I've covered it all.
- Megan
Im new to android phones and I just got the samsung galaxy s2 lte for christmas. I've taken videos and pictures which I want to put onto my computer and I'd also like to load music onto the device.
The phone didnt come with a CD or anything so I just plugged my device into my laptop and all that came up was 'found new hardware' and then it tells me to locate and install driver software. All that comes up in My Computer is 'removable disk'.
I used to have the Blackberry and iPhone so when I plugged it in, everything was ready to go so now Im a little confused as to what to do.
I clicked on the 'locate and install driver software' but I obviously dont have it. I went to the samsung website clicked on my phone and downloaded the software off of there which was called 'Kies'. Once downloaded, I plugged my phone into the computer and it just kept saying 'connecting', it never ended up connecting.
I then tried the connection troubleshooting and it didnt do anything.
Im not sure what else to do, I'd really like to use this device to its full capacity but Im having such a difficult time. If anyone can help me out I would be SO appreciative of your efforts.
If it makes a difference, Im from Ontario and with a Canadian provider. Im pretty good when it comes to technology but obviously not too too savvy. I have a PC not a mac. Hope I've covered it all.
- Megan