Help How to edit Exchange server name?

[MyCharlie]

We've just upgrade our Exchange server and the server name has changed. How do I modify the server name instead of removing the whole account and start from scratch again? The phone is a Samsung SPH-M900.

Any help is much appreciated.

 

[my1zamboni]

Are you using Moxier Mail?
If so it is
menu>Settings>workmail & sync>then account and it is in there.
This is moxier, I am not sure about another form.

 

[MyCharlie]

We use MS Exchange server.

The only thing it allow me to change is the password. The server name and other settings are grayed out. I can't tap into the Server section and modify it.

 

[my1zamboni]

I meant on the phone, are you using moxier mail?
You are correct. I just tried that. Sorry about that.
It is a quick setup if you have all the information. Just delete the account from your phone and renter it. I have had to do that before when it wasn't working.

 

[MyCharlie]

I'm not sure what moxier mail is. This is a colleague of mine. We change our mail server and she no longer receives email. I need to change the server but it won't let me know. If I remove the account, it said that everything will be removed...which I do not want to remove all her settings and emails/calendars/contacts.

 

[my1zamboni]

on the phone to get into her mail what is the icon on the phone called that you press? If it is moxier mail or "work mail" it is a quick setup and will load all her contacts and emails back in. It only deletes it from the phone as everything is saved on your server not the phone.

 

[Archon810]

This is quite ******ed. We can only change the passwords and not the server address. Seriously, who thought this would be a good idea?