Help HTC 1 M8 not recognizing headphones, but Soundabout does.

[Ignitephoenix]

HTC 1 M8 is not recognizing the headphone jack at all. Whether it is speakers or headphones, its not working. I can use the Soundabout application, and it will send sound to my headphones. This leads me to believe that it must be a software issue instead of a hardware issue, otherwise Soundabout would not work.

Currently: Android Version 5.0.2; HTC Sense Version 6.0; Software Number 4.28.502.2; HTC SDK API Level 6.55.

Any fix or adjustment for this?

 

[scary alien]

Welcome to our AndroidForums .

I've moved your thread over here to our HTC One M8 area for you in hopes that the good folks in here have some helpful advice for you.

Best of luck!

 

[olbriar]

Hi Ignitephoenix and welcome to Android Forums. I'm sure you've already gone into your settings and made certain notifications and sounds are enabled and have a decent volume setting. A reset boot might clear things. If it is truly a software conflict, you might consider something you installed just prior to the problem. Removal of such could solve your problem. If nothing helps and you are certain it's software and not hardware related, a factory reset is likely your next recourse.