jeffrunner
Lurker
I installed PDAnet on my new EVO for several reasons.
1) the tethering option provided by sprint requires that you enable the hot spot capability. (I get the same error message trying to enable hotspot or tethering without paying the $30 per month fee, and when paying the fee they work)
2) I need tethering in both 3G and 4G environments.
3) It is cheap, and free intially so I can try it out.
It works great on the 3G network (4G not available yet)
So I removed the $30 "feature" and I am using PDAnet
HERE IS THE ISSUE: After installing PDAnet the Sprint TV application no longer works. When I attempt to run any submenu within this application
I get: "You are not authorized to use this application. Sorry for any inconvenience caused. (3000)"
Sprint confirms I am authorized and enabled for this service and they have tried a number of things from their end to fix it. Eventually they tell me to hard reset the phone which I am not interested in doing because my setups will be lost.
I call HTC and they tell me it is Sprint software issue.
Has anyone experienced this problem after installing PDAnet?
Finally found someone knowledgeable at a sprint store and they reset the Sprint application to fix the problem. Phone customer support was unaware of this process.
Everything works now.
1) the tethering option provided by sprint requires that you enable the hot spot capability. (I get the same error message trying to enable hotspot or tethering without paying the $30 per month fee, and when paying the fee they work)
2) I need tethering in both 3G and 4G environments.
3) It is cheap, and free intially so I can try it out.
It works great on the 3G network (4G not available yet)
So I removed the $30 "feature" and I am using PDAnet
HERE IS THE ISSUE: After installing PDAnet the Sprint TV application no longer works. When I attempt to run any submenu within this application
I get: "You are not authorized to use this application. Sorry for any inconvenience caused. (3000)"
Sprint confirms I am authorized and enabled for this service and they have tried a number of things from their end to fix it. Eventually they tell me to hard reset the phone which I am not interested in doing because my setups will be lost.
I call HTC and they tell me it is Sprint software issue.
Has anyone experienced this problem after installing PDAnet?
Finally found someone knowledgeable at a sprint store and they reset the Sprint application to fix the problem. Phone customer support was unaware of this process.
Everything works now.