HTC Hub problem

[Soufjerzz]

When I download a wallpaper from the HTC Hub app the wallpaper sets but it doesn't show that I downloaded it and doesn't appear in my wallpaper list. I have to re-download them every time I change the wallpaper. But the ring tones, soundsets, and skins are working fine and I don't have to re-downloaded them. Anyone else experiencing this?

 

[marctronixx]

ive downloaded several wallpaper images and they are still there. glitch perhaps?

you know the usual.. battery pull, soft reset from the shutdown screen..

have you done any troubleshooting steps such as the ones i noted above? clear cache in manage apps?

 

[krayziejoe]

Mine usually disappear after a day

 

[Soufjerzz]

I contacted HTC last about my issue and this is the response I got.

I understand how important being able to personalize your phone and download items from the Market are and I would be more then happy to assist you. At the present time we are experiencing some server side issues with the HTC HUB. We are currently working on this and the issue should resolve it’s self. It may take a few attempts at downloading to get the issue resolve or you may need to try back in a few days. I apologize for any inconvenience that this may cause you.
If you have any other questions or concerns please feel free to get in contact with us again. I look forward to your response.

To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11USCW28ENA002123.

Sincerely,

Kacey

HTC

Want to see what others are saying? Have a question to ask other HTC fans?

Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc

Explore our development resources developer.htc.com

We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.