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Help HTC One S App Issues!

N

noz81

Newbie
Hi all

I have recently bought a HTC One S on O2 UK which i must say, is a brilliant phone, it is pre-installed with ICS and came with a load of Apps already installed as per usual. i'm having issues with a couple though. I went to download the Ebay and O2 apps from Google Play but it said they were already installed and gave me the option to open them from within Google Play. They are not available to access from the phone in the usual pages in the menu where all the other apps are but do show as being installed on the list of all Apps in the settings menu (cant do anything with them in there though, cant uninstall as it says they are 'built in apps').

Am i missing something?!?! Surely i shouldnt have to log into Google Play to open certain Apps?? everything else i have downloaded has worked fine and the other ones pre-installed also show on the phone menu. whats the deal with these two?

Any help or advice would be well received

Cheers
Neil
 
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is 'all apps' selected when you open the app drawer, shown in the red elipse above
 
It most certainly is, and they dont show, cant locate them by searching either, but they are there to open on the Play Store and show as installed under the App section on the Settings.
 
noz81 said:
It most certainly is, and they dont show, cant locate them by searching either, but they are there to open on the Play Store and show as installed under the App section on the Settings.
Click to expand...


I am stumped then
 
This seems crazy and something definitely not right. i might go into my O2 shop and see what they say. No point having an Android phone if you cant even launch the Apps i want!
 
Have you tried a factory data reset? In settings then storage.

Warning: Factory reset will permanently delete all your data and customized settings, and will remove any applications you’ve downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
 
I am having exactly the same issue with the 'Your Orange' app. Could it be that it only happens to network installed apps??
 
I had the same issue on o2... Have you reset your phone since you inserted the micro-sim? I reset my phone earlier, it asked if I wanted to install new carrier settings (or something like that), if you click accept it changes all of your carefully constructed wallpapers (so back up beforehand) to an o2 default, but I can now access the eBay app and other o2 apps! Good.
 
Sprawlsy said:
I am having exactly the same issue with the 'Your Orange' app. Could it be that it only happens to network installed apps??
Click to expand...

*Update* The missing app is now showing, didn't do any resets either, it just appeared this morning when I was scrolling through my apps. Curious!

Hope the rest of you get sorted.
 
Update from me too. i did a matsre reset including the storage and when it restarted, a load of extra apps appeared, including the ebay and o2 ones. bit weird but all working now...
 
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