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Help HTC Srnse still down? Read please.

I am also unable to log into the HTC sense website or connect to it on my phone. It has been like that since Friday that I am aware off. I'm guessing it has something to do with the time issues that people have been reporting. I have emailed HTC and asked for an update. At present I'm still waiting for a reply.
 
Dazzasky said:
I am also unable to log into the HTC sense website or connect to it on my phone. It has been like that since Friday that I am aware off. I'm guessing it has something to do with the time issues that people have been reporting. I have emailed HTC and asked for an update. At present I'm still waiting for a reply.
Click to expand...

Okay, so glad to hear its not just me. And thanks for replying:D
 
i just tried to log in to sense and got this message

HTCSense.com is currently down for maintenance. We'll be back soon!
 
toofastgtp said:
Its been down for a week for me. Called HTC and they stated there is a issue on there side :-/
Click to expand...

as i recall it's been down much longer than a week...ppl have already been making complaints about why they haven't put any attention on HTC Sense...if i'm mistaken from my experience since i purchased the Inspire back in March...i believe i've only toyed around with the HTC Sense,HTC Hub and Likes a few times and then it just stopped functioning. Others are saying HTC have directed their attention at the max to HTC Sense 3.0 and left us behind smh....either way i still love my phone for other reasons.
 
I have been emailing and this is the response -

Dear Leith,

Thanks for contacting HTC.

We are happy to be of assistance.

Due to the overwhelming response since the release of new HTC phone models we are forced to close the HTCSense.com website temporarily because of heavy traffic.

As of the moment, we are unable to provide a time frame on when it would be fully operational. Rest assured that we are doing our best to restore the services that the website offers.

Should you have any more concern, we are more than happy to contact you at your most convenient time.

You may always call us at 1300 482 482. Our business hours are from 8:00am to 8:00pm Sydney Time, from Mondays to Saturdays and closed on Public Holidays.


Have a nice day!

 
where is this site? when i purchase my phone, i configured Sense to ring if i lost it, backup etc..Now i cannot find where to log on anymore?
 
I replied with 'I bought the phone partly because of the feed back of HTC Sense users. I cannot lock or erase or track my phone in the event of it being lost. This is a big thing when spending the amount of money I have. Is there a way I can return the phone for a refund as the services stated as being part of the HTC experience are no longer available'

Hi Leith,

We sincerely apologize for the inconvenience about the website. We understand that it was a selling feature for the handset, and that is why we are doing a very best to bring the service back up to our valued customers.

Rest assured that we will do our best to have the website fully operational ASAP.

Have a nice day!

 
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