Help HTC Sync 3.0.5422

[pagdodd]

So I installed HTC Sync 3.0

It says it can sync with my itunes for music

I have deleted all the music on my SD card in the phone ready anbd have all the music I want in my itunes library

I connect the phone and it recognising that have the space. When I click sync now I just get "an unknown error has occurred"

Anyone else having this problem?

 

[bozzer]

Same here. Photos seems to nail it most times.

 

[Trebby]

Same problem here. Anybody have solution yet?

 

[disney_cjd]

and i am getting this on both of my music and photos. So annoying. Did any of you solve it and if so how?

Thanks

 

[MikMak]

I had been having the same problem. I eventually managed to get it working. In my case I am using a computer logged in on an account on a domain and the 'My Documents' folder is redirected to space on our main file server rather than a local folder. I do not think HTC Sync likes this redirect to a network drive. I don't know if any of the other users in this thread are in a similar environment or they have some other reason why the 'My Documents' folder is not stored locally but you could just try logging in as another local user and try that. It worked for me.

Good Luck

M

 

[abarek]

First of all I apologize if this is long winded.

I'm using version 3.0.5551 and I wish the software had sync options, major flaw as far as I'm concerned.

I am a network manager and have 9 HTC EVO 4G phones implemented in my company. We have folder redirect setup for the user's "My Documents" folder which points to a UNC path. After a long day of troubleshooting the "unkown error occurred" error it turns out that the UNC path \\server name\... is the issue. I also have each user setup with a mapped drive "Z:" pointing to the the same folder. So I tried to find a way to change the UNC path to Z: with no luck until now.

I'm glad to say that I have found a "Work Around" found in this forum, Thanks to grweidla. This is NOT a FIX, c'mon HTC.

It's a pain but it worked. I could have just setup each user to mount the phones disk instead of sync and simply browse to the images on the phone for manually moving or copying images to any folder, but I thought that would be dangerous.

Here is the fix....

After much annoyance I have worked out how to change the default paths for HTC Desire HD or other HTC phones running HTC Sync 3.0. Why the developers of HTC Sync didn't put an option for this in the interface is completely beyond me.

In order to change the default photo gallery and documents sync locations of HTC Sync 3.0 all you need to do is edit an .s3db file which can be done with SQLite Administrator. You can download SQLite Administrator from here SQLite Administrator - International Milestone Beta

Firstly make sure you have done at least one sync and exit HTC sync (check in the taskbar that it is not floating in the background).

Once you have extracted the zip to a folder, run it and open the following SQLite database file which is created by HTC Sync.
C:\Users\Your username\AppData\Roaming\HTC\Database\UPCT_DB.s3db
This is on a Windows 7 machine, the path may be slightly different on other Windows flavours.

I want to add the Windows XP path. C:\documents and settings\username\application data\htc\database. You must have "Show Hidden files and folders", in folder options, selected.

Just search your profile for the UPCT_DB.s3db file. You need to have syncronized at least once to get your phone loaded into the database.

Follow the following steps.
* Click on the 'edit data' tab
* Open the tables tree view and click on the 'tPhone' table.
* You should see 2 IMEI entries for your phone, not sure why 2 but anyway we go on.
* Click into the table and arrow right until you get to the 'PhotoPath' column.
* Update the path to whatever you want for Windows 7 I went with 'C:\Users\My Username\Pictures\Phone'
* Click on the tick button to commit the change to the file.
* I also updated the second IMEI entry just to be sure.
* The next column to the right is the default Documents path, change this in the same manner if you want to.
* Close SQLite adminitrator

That's it. Run HTC Sync - in gallery it still displays 'File will be saved to /My Photos/Device Camera Shots/ but the data will in fact sync to the new path you have entered.

I am so happy to have that fixed its been bugging me since the first day I got my DHD.

Regards,

Gerard...