Help HTC Sync / DHD Unable to Copy Contacts

[Welsh Al]

Lo all.

I've got a two month old Desire HD with the new 2.3.3 Android update, with HTC Sense 2.36.771.14.

After an initial problem initialising the SD Card (solved by formatting and reinstalling) I've been synchronising the phone on the PC regularly and successfully. It's everything i hoped it was and more.

Except that since I updated to 2.3.3 the syncing doesn't work.

IT starts, then delivers an error pop-up saying 'unable to copy contacts from your device'.
Nothing else works.

If I uninstall and reinstall HTC Sync, it works again for a few hours, then stops. This has happened several times.

I can't be uninstalling and reinstalling everyday, it takes an hour and a half.

Does anyone have any suggestions?

 

[dvhttn]

Yes. Use MyPhoneExplorer rather than HTC Sync.

Dave

 

[D-U-R-X]

Pretty much everyone is had issues with HTC's software! I'd second what Dave has said!!

 

[Welsh Al]

OK, thanks, I'll give it a go now.

Al.

 

[Welsh Al]

OMG!
MyPhoneExplorer is ace! Screenshots, calls from the PC, texts from the PC!

Ace, I tell you. Except you lot told me. Sorry.

Thanks.

 

[D-U-R-X]

OMG!
MyPhoneExplorer is ace! Screenshots, calls from the PC, texts from the PC!

That does sound pretty cool actually!

Ace, I tell you. Except you lot told me. Sorry.

Thanks.

I haven't really used HTC Sync, as it's so bad - tend not to sync my phone on my computer... think I'll have to get MyPhoneExplorer and give it a go!

 

[mazmorbid]

Close your address book and try to sync again.

 

[EJNodurft]

I was getting the unable to copy contacts from PIM message. Closing down Outlook allowed allowed Sync to work.

 

[dvhttn]

I was getting the unable to copy contacts from PIM message. Closing down Outlook allowed allowed Sync to work.

No need to close Outlook with MPE ....

That's with XP Pro and Outlook 2010.

Dave