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Help HTCSync no longer detects my DesireZ

B

brjlk

Newbie
Everything worked smoothly with Sync. Then HTCSync no longer detects my phone. I tried that on 2 XP PCs & 1 Vista PC. The phone is still not detected.

I brought my phone to the dealer. It was detected on his laptop. Why is it not detected on my 3 PCs?

John
 
Tried reinstalling HTC Sync? Sometimes though the solution can be as simple as trying an alternative USB port. Windows seems to "forget" the required drivers occasionally.
 
Slug said:
Tried reinstalling HTC Sync? Sometimes though the solution can be as simple as trying an alternative USB port. Windows seems to "forget" the required drivers occasionally.
Click to expand...

Yes, I reinstalled, updated HTCSync, used an alternative port & tried on 2 other PCs. Still Desire Z is nor detected.

John
 
Hi, thanks for the tip.
I tried both the bundled data cable & a third party spare one. It did not work with both.

John

Slug said:
Sorry for the delayed response - been a bit busy elsewhere.

Are you using the USB cable that shipped with the handset?
Click to expand...
 
my problem is more or less the same,i download the htc sync from the card and when i open it it cant find my phone, tried reinstalling it ,tried everything all the forums say.i am running windows 7. i even switched off kapersky while i down loaded from the card.
 
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