Can anyone help please.
My wife's Huawei Ascend Y300-100 on Vodafone network has started doing something odd and frustrating.
After switching it on the Huawei Ascend screen shows, followed by HUAWEI logo. Then after short will start up with normal lock screen.
It will sit at the unlock screen without any problem, but as soon as I unlock the screen; it begins popping up one after another, numerous 'unfortunately, ..... has stopped'.
It doesn't appear to be just one individual 'has stopped', it ranges from 'unfortunately, com.google.gapps has stopped' to 'unfortunately, Huawei home has stopped'.
As the pops start immediately, it has rendered the phone unusable.
Things I've tried so far:
1. FACTORY RESET
Pressed POWER + VOLUME UP and selected 'factory reset/wipe data'
It goes through script saying 'wiping data...' to completed.
After reboot, phone remains the same? It won't factory reset?
Also tried to perform firmware update, it said "EMMC is read only", which may explain way it can't factory reset either.
2. Clear Cache, Stop, Start Processes
Been through many processes and apps in Manage Apps and tried FORCE STOP and CLEAR CACHE. Still doing the same.
3. Attempted to use Android ADB to connect to phone but as processes keep dropping, phone doesn't stay connected as a device to PC.
4. Attempted starting phone in SAFE mode, it still does same.
5. Uninstall applications doesn't work as the Google Play Store process keeps failing.
Does anyone else have any suggestions how to stop phone from constantly popping up 'unfortunately,....' errors constantly?
Regards
Mike
My wife's Huawei Ascend Y300-100 on Vodafone network has started doing something odd and frustrating.
After switching it on the Huawei Ascend screen shows, followed by HUAWEI logo. Then after short will start up with normal lock screen.
It will sit at the unlock screen without any problem, but as soon as I unlock the screen; it begins popping up one after another, numerous 'unfortunately, ..... has stopped'.
It doesn't appear to be just one individual 'has stopped', it ranges from 'unfortunately, com.google.gapps has stopped' to 'unfortunately, Huawei home has stopped'.
As the pops start immediately, it has rendered the phone unusable.
Things I've tried so far:
1. FACTORY RESET
Pressed POWER + VOLUME UP and selected 'factory reset/wipe data'
It goes through script saying 'wiping data...' to completed.
After reboot, phone remains the same? It won't factory reset?
Also tried to perform firmware update, it said "EMMC is read only", which may explain way it can't factory reset either.
2. Clear Cache, Stop, Start Processes
Been through many processes and apps in Manage Apps and tried FORCE STOP and CLEAR CACHE. Still doing the same.
3. Attempted to use Android ADB to connect to phone but as processes keep dropping, phone doesn't stay connected as a device to PC.
4. Attempted starting phone in SAFE mode, it still does same.
5. Uninstall applications doesn't work as the Google Play Store process keeps failing.
Does anyone else have any suggestions how to stop phone from constantly popping up 'unfortunately,....' errors constantly?
Regards
Mike