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Root i cant activate help me please:(

i been having issue to activate htc evo v 4g can somebody tell me how to fix it

Need more info. Current virgin customer? grandfathered plan? new customer? Trying to activate only on the phone? On the website?

Explain what you're doing and what's happening
 
Please give more info. New to Virgin Mobile (VM)? Port your old number from another carrier to VM. Porting your old number can take up to 48 -72 hours.
Have you updated "Profile", "Reset Phone", etc?
 
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