I can't get rid of an old gmail address when I compose a new message.

[CharlesLewis]

I have an old email address that I'm trying to delete when I compose a new email. I went into contacts and changed the email address. When I tried to compose, both the old and the new appeared. I tried every trick I could find from Google on how to get rid of the old address. Nothing worked.

Finally I decided to delete the contact altogether and start over. I did that, and the new address no longer appears, but the old address still does. I have deleted the cache, did a force quit on the app, and even restarted my phone.

There must be some way to delete the address when I compose a new email, but I am totally lost on what might work. Other than buying a new phone and starting from scratch, can anyone suggest a solution? I am totally mystified.

 

[ocnbrze]

what phone do you have?

 

[mikedt]

Yeah, what phone or tablet are you using, and what email app and service?

 

[CharlesLewis]

Moto Z4.

Gmail using Verizon.

Thanks