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Help I need some help from the experts please!

sonshine1

Newbie
Last night I consolidated my photo albums in my gallery. I moved all the videos to one album,all pictures to one album etc. Now it is showing that I have 6.99GB of videos on my internal storage. The videos used to be saved on my sd card. So now with everything else I have on my internal storage I only have 1.74GB left!! Why did my moving it put it on my internal storage instead of my sd card? Is there a way to transfer it back to the sd card to free up that 6.99GB on the internal storage. I hope this isn't a dumb question. I am usually pretty good about figuring things out if I think about it but I am stumped on this one. Thanks for any advise you experts are able to give. :banghead:
 
Last night I consolidated my photo albums in my gallery. I moved all the videos to one album,all pictures to one album etc. Now it is showing that I have 6.99GB of videos on my internal storage. The videos used to be saved on my sd card. So now with everything else I have on my internal storage I only have 1.74GB left!! Why did my moving it put it on my internal storage instead of my sd card? Is there a way to transfer it back to the sd card to free up that 6.99GB on the internal storage. I hope this isn't a dumb question. I am usually pretty good about figuring things out if I think about it but I am stumped on this one. Thanks for any advise you experts are able to give. :banghead:

Hi sonshine.

There are several apps in Play Store which help moving things from the external card to internal memory and vice verca, but I just use my computer via USB connection (file dragging and dropping). The "My Files" app in the device is ok, but not as good as using the computer. ;)
 
Thank you for your reply Frisco- I will check into those and see if I can figure it out or either use the computer. I guess I don't understand why just moving them to another folder would change them to internal storage. Do you know? I want to understand what I did so that I don't repeat it! Again thank you.
 
If you moved them using the gallery then it may be that the album they were placed in already existed in internal storage.

I generally just use windows explorer via USB to manage my files as it makes it very easy to see exactly where they are.
 
Thank you Bodestone. I really don't know what I did. I did figure out that if I add a new album then anything on it goes to internal storage but if it creates a new album from me taking a pic or video then it goes to sd card as I have that checked in the camera settings. So I took some pics today and noticed it made a new album so I transferred all of the videos that were showing on my internal storage to the new album that the phone created for the pics I took today and it removed the 6.99GB off of internal storage. I am really confused about why if you create a new album there is no option to save the pics to sd card.
 
I did exactly the same thing. Moved all photos to their respective albums etc and a few days later I looked at the internal storage space and was amazed to see so much room being used. You can change this using the app'my files' already installed on your phone. I just clicked on the file, press menu button, move, then move it where you like on the SD card. Once you do it you will find its really easy to do.
 
Evohicks-Glad to hear that I am not the only one that noticed that!! Frisco had mentioned "my files" app as well so I will be trying this and hope that I can figure it out. I am sure that once I do it once or twice then I will be able to master it!! Thank everyone again for sharing some of your knowledge with me. I am still trying to learn the phone. I called Samsung about something I couldn't figure out and the lady said she could send me an owners manual. About 3 weeks later I got it (I had forgotten about it) but it is 432 pages (half of that is spanish) It is the size of a 4x6 picture. I thought no wonder they don't send this in the box!!
 
Evohicks-Glad to hear that I am not the only one that noticed that!! Frisco had mentioned "my files" app as well so I will be trying this and hope that I can figure it out. I am sure that once I do it once or twice then I will be able to master it!! Thank everyone again for sharing some of your knowledge with me. I am still trying to learn the phone. I called Samsung about something I couldn't figure out and the lady said she could send me an owners manual. About 3 weeks later I got it (I had forgotten about it) but it is 432 pages (half of that is spanish) It is the size of a 4x6 picture. I thought no wonder they don't send this in the box!!

It's actually quite simple. And this is something that I hope Samsung can have their software people fix with an update.

The Gallery does not have a setting that allows you to select creation of a new folder on the SD card. Anytime you create a new folder, using Samsung's gallery app, that folder will be created on the internal storage. This is where it gets even more confusing and completely illogical. That folder that you created using the Gallery app, gets placed in the Parent directory (Not in Pictures or DCIM, which are usually the 2 internal storage folders that are associated with pictures).

So, this is what I recommend doing. 1st, download a good file explorer app (one that's better than Samsung's OEM one, as their file explorer app is somewhat limited...IMO). I prefer Astro or Solid Explorer, but others also use eStrongs. I have both, but I actually prefer Solid Explorer because it allows wireless transfer of files, by giving the user the ability to create a FTP link that can be placed into Windows File Explorer on a PC or Mac, which gives the user the ability to copy/paste between the phone and the computer (but that's a completely different thread).

After you have downloaded the File Explorer program, whichever one you go with, open that app. You'll automatically see all the possible directories. Go into the parent directory for the internal storage and scroll down until you find the folder name that you created. Long press on that folder and select MOVE. Once it has, in essence, "cut" the folder...navigate back to the ext sd card. Continue searching through the ext sd, until you find the folder in which you would like to place the newly created folder. Paste into that folder and you are set.
 
Drexappeal- Thank you so much for explaining that!! That helps a lot and I will be sure and try that from now on. What a mess. I did all that moving and then had to undo it the hard way by taking a pic and let the phone create a new folder and then moving all of the pics and videos to that folder to get it back onto the sd card. I am sure that what you posted here will be a lot easier to do!! Thanks again for your explanation and tips on what to do!!
 
Drexappeal- Thank you so much for explaining that!! That helps a lot and I will be sure and try that from now on. What a mess. I did all that moving and then had to undo it the hard way by taking a pic and let the phone create a new folder and then moving all of the pics and videos to that folder to get it back onto the sd card. I am sure that what you posted here will be a lot easier to do!! Thanks again for your explanation and tips on what to do!!

Yeah...as cool a function as it is to use Samsung's Gallery software, I don't think they really thought it over about where the folder will be created and how a user would want it to be created. If they could add a simple step of asking the user where they want to create the folder, after naming it, I think that would make things a whole lot easier and actually make more sense for anybody who's ever used a computer (PC or Mac). Quite honestly, it sounds more like something Apple would do for the iPhone...LOL...because there are a ton of iPhone owners that don't really care where the file is stored, as long as it shows up on their phone and/or in their itunes. I personally hate it when I can't find a file, especially when it comes to media (e.g. pictures, videos, mp3's, wav files, etc.).

Feel free to PM me, if you can't figure out how to use whichever file exporer program that you use. It can be confusing initially, but once you've done it a few times, the process gets quicker and quicker (like 2nd nature).
 
Drexappeal-yes you are right about the iphone! Thank you and I may just have to PM you. It really doesn't take much to confuse me : o
 
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