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I think the sensor has failed

n813ca

Well-Known Member
my wife has a problem everytime she calls someone the mute button or numbers get hit and so on. I have tried all the suggestions you have given like get the hair out of the way. This wasn't a problem when she first got the phone. So are we stuck with a refub?
 
I have the same problem. When I get a call, I usually answer, go to the homescreen, and lock the phone. That way, the sensor can't be activated and if it is, it won't mess with your call unless some unusual circumstance. That's a quick fix, but I'd like to know the long term permanent fix, too.
 
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