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Help I'm having problems with my phone connecting via USB on a consitent basis.

L

LevelMarc

Newbie
Many times the PC doesn't see the phone. I can turn phone off and unplug the USB cable start the phone and plug the cable back in and nothing. Am I missing something?

Thanks
 
I downloaded Kies and plugged in the USB cable and the computer gives me an error message. I turned the phone of and tried it again and the same thing.
 
It's like the phone doesn't see the cable you here the notice chirp that the cable is connect but you don't see it searching for the phone notification at the top or the USB symbol.
 
How do you want your phone to connect to the PC? You can go to Settings/Wireless & Network/ USB and tap on the USB connection. Follow the on screen instruction. You only connect the cable after taping the icon. What this does is make the phone into a thumbdrive so that you can explore the phone with the computer.

Also go to the same USB location above and check if USB debugging is ticked. Hear it sometimes works and doesn't work for some. Kies works for me so not sure why it doesn't for you. Also you generally don't need kies other than for official firmware update. I hear the myexplorer app works just as good.

Cheers
 
USB I can't get the phone to connect to my wireless network either but another issue all together and much less important. The wireless notification does come up when the cable gets plugged in. That's the problem when it does I'm good to go.
 
I wonder if part of the problem is big fingers? The USB symbols shows at the top but I have problems pulling it down onto the screen.
 
I get this message on my computer "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." I click on the window and it shows the phone as an unknown device.
 
If you are just trying to connect the USB, then do the following;

1) Tap menu, and choose settings.
2) Tap wireless & networks
3) Go to USB utilities
4) Tap connect storage to PC
5) Connect the USB cable (Only now connect)
6) Tap the screen icon
7) Browse your phone through the PC. Your phone is connected like a thumbdrive.

Kies connection is a different thing. But if you just want a USB connection, the above should be what you want.

Cheers
 
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