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Help Infuse wont let meake calls or text

kylebazant

Lurker
Apr 18, 2014
1
0
I have a infuse 4g and says i am connect to att bit cant make calls or text can connect to wifi I have went in access point and looked at whats there it has att phone and att wap but its missing a bunch of stuff so tryed and type in all the stuff and still dont work I have done factory reboot and nothing if some ine could help that would be great
 
Barring a hardware problem, I know of only two things that could cause this.
1. Wrong or incomplete APN settings. You already mentioned this, but make sure you have the right settings for HSPA+ (what the Infuse uses), and not LTE (for example).
2. The SIM is not properly provisioned for that phone class. AT&T can verify and/or replace your SIM at no charge if you are already a customer.
 
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