I lost my EVO a couple weeks ago. I just wanted to share my experience with everyone. It was a really good one. I went to phoneclaim.com to go through the questions, it was simply and easy process. They actually sent out the phone about 2 days after I put the claim in. Received it about 3-4 days after making the claim. Was very surprised it came that quick considering how hard it is for people to find the EVO.