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Insurance - worth it?

I just bought a Samsung Galaxy S3, on a 24 month contract.

Never had a decent quality phone before so never bothered with Insurance.

The phone comes with an Insurance policy, for which I am expected to pay an additional
 
If you are the kind of person that drops or breaks phones, its probably worth it. When you first get the phone, it might be smart to get it. But at some point stop paying for it. Because the money you spend could easily buy the phone off ebay or something. But the S3 is new right now, so its going to be expensive to replace. 6 months from now, the price will probably cut in half.

When I had insurance on Verizon, it was cheap and made sense before smart phones. Now its getting way to high. And they send a "refurbished" phone. It's not brand new.

The bottom line, if you were to break your phone in the first month or two of getting the S3, you will be glad you had it. Just don't pay for it the entire length of the phone's life.
 
$8/month and anytime I have an issue with my phone, I just take it in and get it replaced. I've done it with my Evo 4G (dropped and cracked the screen), did it with my Evo 3D (custom ROM made it go haywire), and it looks like I'm doing it with my S3 tomorrow.

Play the game, figure out when to activate and deactivate your insurance if you want. I suppose you could save a few bucks. It sucks when you have to come out of pocket the price of a phone, though. For the convenience and not having an unexpected expense, the insurance is easily justifiable.
 
Here is my most recent support of having insurance. Yesterday evening, my phone turned off on its own and would not turn back on. Not at all. I tried everything I could and got nowhere. Stock phone, never dropped, never wet, never misused otherwise.

Took it in to Sprint on my lunch break and after the lead tech was unable to make anything happen either, I walked out of the store with a brand new phone. Not a refurb. Brand new. Even got to keep the old battery (now I have two) and the box with all of the accessories for the new one.

I'd have much preferred to not have to deal with any of it, but I came out ahead anyways.

You could also argue that because you DON'T have insurance, you will much more careful with your phone. :)

If you don't have insurance, you will NEED to be much more careful. Doesn't mean that you will.
 
Here is my most recent support of having insurance. Yesterday evening, my phone turned off on its own and would not turn back on. Not at all. I tried everything I could and got nowhere. Stock phone, never dropped, never wet, never misused otherwise.

Took it in to Sprint on my lunch break and after the lead tech was unable to make anything happen either, I walked out of the store with a brand new phone. Not a refurb. Brand new. Even got to keep the old battery (now I have two) and the box with all of the accessories for the new one.

I'd have much preferred to not have to deal with any of it, but I came out ahead anyways.



If you don't have insurance, you will NEED to be much more careful. Doesn't mean that you will.

Your problem did not need insurance as the phone was faulty and still under warranty.

However if you had dropped it down the loo for example....:)
 
Is it worth it?

That depends on the level of cover, as not all policies are created equally. Is it just insured against theft/accidental damage/loss, or are other things like unauthorised usage, accessories and overseas use also included? What's the excess on the policy, and what are the exclusions? Is tech support also included?
 
You think I could have walked out of a Sprint store with a brand new phone had I not had insurance on mine?

I think not.

True. But what I meant is that you don't need insurance to get a replacement phone. Obviously being a sprint customer you got excellent service. If mine broke I would get a replacement under warranty but not as fast as you!
 
Depends also on the deductible, etc. You're basically paying 100 pounds per year, and if you then have to pay a 100 pound deductible or something, and get a refurb phone, it may become expensive given that the real probability that you get the phone stolen or lost is probably small. And it's not as if you MUST replace with a GS3....you could always Ebay a GS2 or Skyrocket or something to carry you through the year until you're up for a new subsidized phone.

Although being in the UK you might not have subsidized phones. I forget.
 
I went into the Sprint store with a cracked screen and they said it would be $100 to replace, and that is with Insurance.
 
I went into the Sprint store with a cracked screen and they said it would be $100 to replace, and that is with Insurance.

Yeah that's my point. Insurance by definition is a MONEY MAKER (usually a big one) for the company selling the insurance. Therefore, again by definition, usually there are deductibles, wiggle-outs, etc for the insurance. To think that you can just pay a couple bucks a month and then have the right, at any time, to get a brand new phone for absolutely nothing and for absolutely any reason is hard to believe. I'd think the insurance underwriter would be losing money on that business, and they don't write insurance to lose money. They write insurance to capitalize on people's fear or to allow certain folks who are willing to pay to de-risk their lives.

I forget the specific details but my Mom got an iPhone and they sold her AppleCare....it's like a $100 upfront payment, and then if you ever use it its a $100 deductible. So you're basically prepaying $200 toward the cost of a refurbished iPhone should you do something to yours. So if you can Ebay a new one for...[400?] then you're saying there is a 50% chance you're going to lose or totally break your phone? For me personally I'm hoping it's better than a 50/50 coin toss that I still have my GS3 after 2 years.
 
I went into the Sprint store with a cracked screen and they said it would be $100 to replace, and that is with Insurance.

You probably have the lower tiered version of the insurance. It basically extends the manufacturer's warranty out to as long as you have the insurance and gives you the ability to have Sprint handle the repair/replacement rather than going to the manufacturer. Drops, loss, theft, and water damage are not covered by the manufacturer's warranty, ergo, they aren't covered by the cheap insurance. Unless you pay a deductible, that is.

That said, I rolled with the cheap insurance for a while and had a cracked screen replaced by Sprint deductible free. Depends on how you reason with the decision maker in the store. Of course, being a 15 year customer doesn't hurt, either.

Yeah that's my point. Insurance by definition is a MONEY MAKER (usually a big one) for the company selling the insurance.

Thank you captain obvious. Here is another trade secret: Everything you buy is designed to increase profits in one way or another. I used to sell electronics and offered extended warranties. I always loved the line, "You just sell those to make money." I'd always think, "No shit. What do you think we are selling the TV for?"

Therefore, again by definition, usually there are deductibles, wiggle-outs, etc for the insurance. To think that you can just pay a couple bucks a month and then have the right, at any time, to get a brand new phone for absolutely nothing and for absolutely any reason is hard to believe. I'd think the insurance underwriter would be losing money on that business, and they don't write insurance to lose money. They write insurance to capitalize on people's fear or to allow certain folks who are willing to pay to de-risk their lives.

It is pretty clear what insurance is for and it isn't to capitalize on fear. Do you carry health insurance? If so, why? You carry it on your phone for the same reason. You can have a fixed monthly cost that shields you from any much larger costs should something happen to your phone. There is nothing secretive or back-handed about it. If you'd rather pocket the few bucks every month and are at peace with the fact that an unfortunate incident might present a larger one-time cost, then don't get it. If you'd rather pay a small fee every month, but not have to worry about a bigger one-time cost IF you have a problem, then get it.

If you are really worried about if you are going to come out ahead with or without the insurance after 2 years, then don't get it. Chances are, you will pay more in insurance than you will recover from it down the road. Thing is, it has to be set up that way. Everyone that buys it and never uses it are the ones that pay for the insurance claims that are filed, plus a profit for the company providing the coverage.

For what it is worth, I pay a couple bucks a month and have always had the right, at any time, to get a brand new phone for absolutely nothing and for absolutely any reason (that had to do with the phone not functioning properly).

I forget the specific details but my Mom got an iPhone and they sold her AppleCare....it's like a $100 upfront payment, and then if you ever use it its a $100 deductible. So you're basically prepaying $200 toward the cost of a refurbished iPhone should you do something to yours. So if you can Ebay a new one for...[400?] then you're saying there is a 50% chance you're going to lose or totally break your phone? For me personally I'm hoping it's better than a 50/50 coin toss that I still have my GS3 after 2 years.

Sounds like crappy insurance. Did she read the plan first or just buy it?

Everyone values everything differently, but I put a premium on convenience, so it is natural for me. Getting a phone swapped immediately at a Sprint store is ultra-convenient. Having to shell out a couple hundred bucks for a used phone on eBay because I don't have insurance is not. I've had a number of phones replaced, but I'd still guess that, overall, I'm in the negative in terms of insurance. I've probably paid more overall than I have reaped. Still worth it for me.

Good luck, OP, with your decision.
 
Thank you captain obvious. Here is another trade secret: Everything you buy is designed to increase profits in one way or another. I used to sell electronics and offered extended warranties. I always loved the line, "You just sell those to make money." I'd always think, "No shit. What do you think we are selling the TV for?"

It is pretty clear what insurance is for and it isn't to capitalize on fear. Do you carry health insurance? If so, why? You carry it on your phone for the same reason. You can have a fixed monthly cost that shields you from any much larger costs should something happen to your phone. There is nothing secretive or back-handed about it. If you'd rather pocket the few bucks every month and are at peace with the fact that an unfortunate incident might present a larger one-time cost, then don't get it. If you'd rather pay a small fee every month, but not have to worry about a bigger one-time cost IF you have a problem, then get it.

If you are really worried about if you are going to come out ahead with or without the insurance after 2 years, then don't get it. Chances are, you will pay more in insurance than you will recover from it down the road. Thing is, it has to be set up that way. Everyone that buys it and never uses it are the ones that pay for the insurance claims that are filed, plus a profit for the company providing the coverage.

For what it is worth, I pay a couple bucks a month and have always had the right, at any time, to get a brand new phone for absolutely nothing and for absolutely any reason (that had to do with the phone not functioning properly).

Everyone values everything differently, but I put a premium on convenience, so it is natural for me. Getting a phone swapped immediately at a Sprint store is ultra-convenient. Having to shell out a couple hundred bucks for a used phone on eBay because I don't have insurance is not. I've had a number of phones replaced, but I'd still guess that, overall, I'm in the negative in terms of insurance. I've probably paid more overall than I have reaped. Still worth it for me.

Good luck, OP, with your decision.

Captain Obvious here.....

yes what you say is true, BVBull. I have health insurance basically because one NEEDS health insurance to navigate the BS system we have in our country. For example, the "list price" of a simple vaccine might be $300 yet when it goes through insurance the hospital magically allows it to be reimbursed at a fixed rate of $19.61 or some ridiculous fraction. Without insurance my cost would be $300.

More importantly, healthcare is an area where most anybody could be bankrupted in very short order if they actually got sick. I own insurance on my car for the same reason....liability primarily but also because I'd prefer not to come out of pocket $30 grand if I total my car.

I laugh, however, at the typical "Best Buy" insurance or extended warranties. You buy some $25 POS electronics and for "only $8.99" you can get an extended warranty. Great. Because you're basically saying that the thing you're selling me has such a chance of failing, after the return window expires but before the warranty does. And moreover, if for some reason it did fail, I am a rich enough man that replacing said item for $25 will not bankrupt me.

I am still surprised that for only "a couple bucks" you have the right to a new phone for any reason at any time with no conditions and no deductibles. Does that include loss or theft? If so, seems quite ripe for fraud. [EDIT: I see your parenthetical "that has to do with the phone not functioning properly"......that makes more sense to me. The chance that the phone just doesn't work right, but not because you dropped it and cracked the screen, and not because it got water inside, is pretty small. They can probably happily take $35-40 bucks from you every year assuming that it is a small small chance the phone will just futz out on its own without any help from you (which would disqualify you from collecting).
 
Guys...let's not get into a health insurance debate. Not that it's much of one now, but it can spiral quickly out of control.
 
Captain Obvious here.....

yes what you say is true, BVBull. I have health insurance basically because one NEEDS health insurance to navigate the BS system we have in our country. For example, the "list price" of a simple vaccine might be $300 yet when it goes through insurance the hospital magically allows it to be reimbursed at a fixed rate of $19.61 or some ridiculous fraction. Without insurance my cost would be $300.

More importantly, healthcare is an area where most anybody could be bankrupted in very short order if they actually got sick. I own insurance on my car for the same reason....liability primarily but also because I'd prefer not to come out of pocket $30 grand if I total my car.

The risk and subsequent penalty for not having insurance when you need it is certainly higher with a vehicle and health, but the principles are still the same. It is a risk/reward assessment that you have to make for yourself. Factor in how much you value certain other "perks" or conveniences that come with various levels of insurance and you have your decision.

Worth mentioning, though. Those boogeymen that sell health and auto insurance do so to make money. *gasp* It is extremely likely that you will pay more in to insurance than insurance will pay out to you. I get that you don't want to pay $30k if you total your car. I wouldn't either. I don't want to pay $300 if I drop my phone. Maybe that one time lump sum is a risk you are willing to take. I'm not. Same logic applies to both the car and the phone. Just depends on how you personally value all aspects of the coverage provided.

(FYI, liability covers the other person's car, not yours)

I laugh, however, at the typical "Best Buy" insurance or extended warranties. You buy some $25 POS electronics and for "only $8.99" you can get an extended warranty. Great. Because you're basically saying that the thing you're selling me has such a chance of failing, after the return window expires but before the warranty does. And moreover, if for some reason it did fail, I am a rich enough man that replacing said item for $25 will not bankrupt me.

Doesn't matter if it will bankrupt you or not. $300-500 won't bankrupt me, I just don't feel like potentially having to pay it. Not that I am likely to buy a $9 service plan on a $25 item anytime soon.

I am still surprised that for only "a couple bucks" you have the right to a new phone for any reason at any time with no conditions and no deductibles. Does that include loss or theft? If so, seems quite ripe for fraud. [EDIT: I see your parenthetical "that has to do with the phone not functioning properly"......that makes more sense to me. The chance that the phone just doesn't work right, but not because you dropped it and cracked the screen, and not because it got water inside, is pretty small. They can probably happily take $35-40 bucks from you every year assuming that it is a small small chance the phone will just futz out on its own without any help from you (which would disqualify you from collecting).

Loss or theft is covered, but with a $100 deductible (I believe). Ripe for fraud? Doubtful. The "stolen" phone couldn't be activated again, so you'd be out the deductible + however much you pay in insurance to have a media device. I suppose some might think it is worth it, but obviously not enough for them to change the scope of coverage.

As for broken screens, I've had a screen replaced (free of charge) for a dropped phone and my wife has had her whole phone replaced for the same thing. Not sure what to tell you.

I think water damage is supposed to carry a deductible, but I've never had the problem. Rooted Evo 3D went haywire due to a bad flash (presumably). Watermark indicated it had been wet. Refurb sent to me free of charge.

Frankly, though, I'm not trying to convince you or anyone else to get it. Just providing some compelling reasons why I think it is worth it. Many of the counter arguments are irrational. The argument against it is this: If you think the chances and size of a one-time cost for a new phone are outweighed by the prospect of a monthly fee and/or the convenience factors of having coverage are of little value to you, don't get the insurance. Simple.

Guys...let's not get into a health insurance debate. Not that it's much of one now, but it can spiral quickly out of control.

It has nothing to do with debating about health insurance, just a rather relevant comparison.

Why do legitimate discussions on the Internet often devolve into insults? Sad, because it drives away intelligent posters.

There is a self-deprecating irony to that post. Not sure if it was intentional or not.

Besides, Captain is a pretty high rank, no?

At any rate, lighten up. The point is, ALL forms of insurance are a source of profit for the insurer. To single any one out as being "bad" because it generates profits is silly.

It is akin to saying, "Don't buy that TV, phone, car, magazine, and head of lettuce. They are just selling them to make money."

Bonkers.
 
Hmm,.who keeps, or wants to keep w/o upgrading, a phone that long these days?
For me it's@6 months, +/- a couple depending on the new release pipeline.
The first month insurance is a must, then you do the math(each case is different depending on geographical area, carrier policy, particular model's continued resale value)...after one month the price is lowered, factor the deductible...what makes sense NOW.
AND...is that model still in plentiful stock with your carrier...maybe not if it's been a while since release / multiple new releases are on the way...
Meaning....'you could get a lesser replacement model(or even a newer/pricier one which is an actual tech downgrade)'
....or wind up with a huge upgrade if carrier is generous...
Each situation is different, plus the math is constantly changing...a rabid or mindless blanket yes/no makes no sense.
It requires a little extra thinking each month..and personal budget factors in huge/ 'in theory vs in practice' always trumps 'the cavalierly-applied long term arithmetic':
If I drop coverage now n lose phone, am I ok with the cost(and any down time!!!!] of repurchase...or will I sleep much better by extending insurance another month?
Finally, other secondary factors matter: do u get immediate onsite replacement, or have to wait for shipped replacement?

Hhmmm.....
 
At any rate, lighten up. The point is, ALL forms of insurance are a source of profit for the insurer. To single any one out as being "bad" because it generates profits is silly.

It is akin to saying, "Don't buy that TV, phone, car, magazine, and head of lettuce. They are just selling them to make money."

Bonkers.

Yeah but some insurance is effectively necessary (health), while some is just silly. And the profitability of the various contracts is certainly not the same. Yes, they are just selling them to make money, but it's sort of like odds in Vegas. There are some bets that are pretty close to even money, and there are some really stupid bets. The $8.99 "extended warranty" on a $25 product is more likely a fool's bet than a different form of insurance, especially depending on the product. If a solid state, non-complicated electronics device has a 1% chance of failing over the next 2 years especially AFTER the initial warranty or return window (ie it is not defective out of the box but becomes defective only in that extended warranty period) and the cost to replace is $25, then the expected value of the insurance to you is 25 cents, and you paid $8.99 for it.

Now maybe the same can be said for my homeowners insurance.....replacement cost of house = 500,000, and chance of total loss in the coming year is probably a fraction of a %, but my guess is that the competition in those markets is higher such that much of the profit is competed away for the underwriter. If my premium is $1000/yr then that implies a breakeven of 0.2% chance of loss. If I paid the same ratio as on the $8.99 warranty, my premium would be $180 THOUSAND DOLLARS. Nobody would buy that policy, but many people say "uhhhh, sure" when the cashier proposes the $8.99 warranty.


We've probably beat this horse to death several times over.....
 
Good luck with your math and don't forget to consider that some of those costs are variable.

You forgot to factor in the value of not having to do all of that math, not having to worry about unexpected costs, and being able to walk out of a store with a functional phone right away.

It is different for everyone, but I peg it around $8/month.
 
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